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Master Tailor

1 star rating 1 Review

(281) 358-6000 Call

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1552 Kingwood DrKingwood, TX 77339

Reviews

  • Master Tailor - Kingwood, TX -  cgils1989

    Reviews: 1

    HORRIBLE
    cgils1989 (1 review)
    1/22/2015

    I just wanted to spread the word how horrible this place is for anyone that needs to know. I gave them more than 50 crown royal bags to make a blanket with as a gift. I talked to them, was told they would call me when it was done. I waited a month and did not receive any phone calls, I called to check on it and they told me "We will call you when it is finished" I waited another month and called "Yes, it will be ready today, we will call you" .. I did not receive a phone call so I called AGAIN.. "Oh I was wrong, we cannot do your blanket." When I asked them why, they said they TOLD me they could not do it because they needed more fabric. I told them they never told me that, they never called me ONCE during a TWO MONTH PERIOD to talk to me about it. I went in to get my bags back, and asked again why I wasn't notified, she said she told me that they could not do it in November when I gave them the bags. She basically shooed me out of the store with a "It's okay, you can have them back" because she obviously did not want customers to see me being upset. So not only did they hold on to them for two months and did nothing, but then lied and turned it around on me. They obviously had no clue who I was when I would call to check on it, and never tried to make contact with me about anything. HORRIBLE

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