Normally I would write wonderful reviews as I had a good experience in the past. This has changed. Today I called to schedule my dog for an Xray as per the doctors advise. On my last visit with the vet he indicated my dog could still have stones if she continued with her issues. He said after my last visit "Not now, but when you are financially able to, bring her in for an xray". Yesterday my dog began the same problem and urinating blood. I called today to schedule the xray and was told I could not as he saw her last in January. Then they transferred me to another staff member who kept saying do I want to schedule her in the end of June and whenever I would say she is bleeding in her urine and you want me to wait til the end of the month, she said or you can schedule an appointment and they can schedule an xray then. So then If I spend more money on the visit they will book her sooner for the xray. Then when I asked that, she yelled at me on the phone. I just find it hard to believe that you are an animal hospital and do not care that my dog is urinating blood or attempting to schedule her for an emergency xray. Im going by what the vet said. You would think if there was a limit in time he would have mention that. I am very frustrated. Now to book someplace else as an emergency to pay the visit and again not have the money to pay the xray and still not know what is going on with my dog.
Posted: 6/09/2016 • Link to this review
hey person above me, what did u think he was gonna do with the needle? thats just plain stupidity. wouldnt you want to be there when your dog was put to sleep anyways? you would want them put to sleep with a complete stranger? i love them and dr maier is awesome!
Posted: 3/10/2011 • Link to this review
Mattatuck Animal Hospital in Waterbury is the vet I currently use. I first came to them with my dying 16 year old dog who needed to be put down. the man who put her to sleep was their older taller vet. he was cold, and didn't explain to me as i was sobbing with my dying dog in my arms a thing.. I didn't realize the needle he was giving her would kill her then and there (BECAUSUE I AM NOT A VET..), i thought for some reason it would just put her to sleep, then they would take her to the back to finish the job with another needle. he shaved her leg, stuck her with the needle and left me there crying my eyes out as i watch my baby take her last breathes, didn't even offer me a tissue. i used paper towels i found in the room. they charged me 280 or something and i left. I now bring my other dogs there, but I use their younger shorter vet ( i wish i could remember his name! its on the tip of my tongue) and he is very kind, and seems more personable. i realize that they put pets down daily and they can't get TOO emotional...but come on dude. no "sorry for you loss, here is a tissue" ?? even if he doesn't mean it, it's just strange that a man that chooses to work with animals as a career could not understand the importance of compassion in a time like that. seems to me that he gets a kick out of killing animals. know who else used to enjoy things of that nature?...Jeffrey Dahmer. think about it...
Posted: 3/09/2010 • Last edited: 3/10/2011 • Link to this review