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I am in customer service and I would never treat my customers the way this McDonald's treats theirs. My family went into this facility right after the new renevation thinking they may be nicer, NOT! We asked for an extra sauce and the cashier was so rude as she handed her hand out not saying anything. We were not sure what was going on ao we said "excuse me?" She then stated "I need $0.32!" I said "I thought it was 0.27?" she then started yelling at us. We did not even pay for our food yet. Needless to say we walked out and went to Chic Fil A where it's ALWAYS "their pleasure." I wrote their corporate and never heard from them. We have not been back sense.
Posted: 9/15/2012 • Link to this review
NEVER get it right! Lame effort for any decent customer service. Don't make it if you can't get it right! I hate this being the most convient to me. They stink! Never makes even a Mocha correctly! Hate going and rarely go anymore!
Posted: 1/23/2011 • Link to this review