DO NOT BRING YOUR CLOTHES TO THIS STORE. In June I received a voicemail that I had left clothes at the McMurray location of the store that I had not picked up. I had completely forgotten that I had even dropped anything off; however, I was in the hospital after giving birth via C-section with complications when I got the voicemail so I was clearly in no shape to be returning their voicemail let alone picking up my clothes. I had other things on my mind, like taking care of a new baby and trying to heal after a major abdominal surgery. When I returned home, I was not permitted to drive for four weeks. When I made it to the store, the employees could not locate my clothes. I made several visits to the locations as well as making numerous phone calls, leaving my number each time and requesting a call back. No one ever called me back. Finally, I was told that the owner, Larry, had thrown my clothes out. I called to speak with him and when I explained my situation, he first tried to compare my C-section with an abdominal surgery he once had, as if he could understand my circumstances AFTER GIVING BIRTH. When I pointed this out because clearly no one would be calling the dry cleaners AFTER GIVING BIRTH, he became belligerent, yelling at me, cutting me off while I was speaking, and finally telling me "I don't give a (bleep)! Go to h***!" and hanging up on me. I am appalled. This is the most unprofessional business in our area. I highly recommend that you find another dry cleaner.
Posted: 9/17/2015 • Link to this review