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Woke up to discover an electrical problem after storms the night before. After checking things out ourselves and not finding the source of the problem, we decided to call on Mead for advice. They did installation and have done heating and air maintenance at our home for years, and we wanted to start out with someone we trust on this potentially expensive issue. Bill Brown came out, listened to what we knew about the problem, and then did an efficient and thorough job checking the circuit breaker, outlets, and wiring. Turned out to be a simple GFCI issue, one that we would usually catch on our own, but this outlet was hard to locate in our basement. It could not hide, however, from Bill and his fancy gadgets. Bill has always been a good tech for us, and once again he quickly put things in order. We were relived to find the problem was minor, and we appreciate knowing we can call on Bill and Mead whenever needed.
Posted: 7/24/2017 • Link to this review
Based on all of the positive reviews, I thought contacting Mead for indoor air quality testing was a smart move. I was TOTALLY WRONG. After spending 2 hours with them, I was told the report would be ready in 3 days. However, a day before the report was due for completion, I contacted the office to cancel the appointment for work reasons and was told by Tiffani that the report would be emailed the next day. The next day passed and no email or phone call from Anthony or Bill. I called on Friday and spoke with Anthony and he said he was not preparing the report since I was not able to meet with him in person. I reminded him that I have to be mobile for work, which he was told upfront. He said he would prepare the report, but he never did. I did not receive the report or a follow-up call. It was a complete waste of time... you can't hire a company that won't tell you the scope of work, cost, and time for completion. A professional company does not have to be chased to provide a quote, or begged to honor their word. Do yourself a favor and find an honest and reputable company for your needs. I definitely would NOT recommend Mead. I rate Mead zero stars.
Date July 2017
Posted: 7/04/2017 • Link to this review
Mold remediation is a serious business because mold is so dangerous. It was in my case when I was diagnosed with mold-induced hyperthyroidism in 2014 and was faced with 2 potential surgeries. Hiring a company that knew what it was doing was paramount, for mold counts in our 1960s crawlspace and basement were TNTC, too numerous to count. We needed something that would work—quickly, efficiently, and permanently. Guided by recommendations from my doctors, one of whom is the leading thyroid specialist in the Southeast, we found what we were looking for: Mead Indoor. Not only is its founder, Bill Meadows, a trained scientist, he is also certified in Bau-Biologie, based on German principles that address the connection between a healthy home and a healthy life. As Germany is the world leader in health, I was impressed by the disciplines that informed the comprehensive solutions Bill designed for our home. To my knowledge, there is no other mold remediation company in Georgia that is as well educated or that employs the clearly advanced technology that Mead Indoor uses. Two months after remediation, my thyroid returned to normal and I had no need for surgery. I would like to add that Mead Indoor employees are highly skilled, deeply committed, and profoundly caring. The work they do is conscientious, fastidious, and impeccable. When making a routine inspection of the work that Mead Indoor had done, all the inspector could say was "Wow!"
Posted: 4/17/2015 • Last edited: 4/24/2015 • Link to this review
My physician recommended Mead Indoor after diagnosing me with toxic mold exposure, which he believed had caused my chronic and persistent sinus infections for 20 years. Bill Meadows was prompt in coming to our house to examine the problem, and he took ample time to investigate the source of the mold infestation, caused by water leaking into our crawl space, and the extent of the contamination. The work he recommended was expensive, but it was also comprehensive and worth every dollar. Mead stopped the water intrusion; cleaned with non-toxic, environmentally friendly products, all the mold growth on every surface of the crawl space and all our duct work; took apart one of our HVAC units and cleaned it; replaced the other HVAC unit with one designed specifically for our house and my air quality needs; and fumigated the entire house to eliminate mold spores lurking within. All the Mead employees who worked on this project were not only polite and well-mannered, but also were highly skilled at their jobs. As a result of this work, I have not had a sinus infection and barely a mild cold since this work was performed, a time of about 7 years! Mead has continued to service my HVAC units since this original work was done. Their work is of the highest quality, and Mead employees continue to be my favorites of all the service companies we use because of their promptness, dedication to task, efficiency, thoroughness, and concern for my safisfaction. I am grateful to have found Mead.
Posted: 3/09/2015 • Link to this review
Last July our air-conditioning went out and we called Mead Indoor to replace the air conditioner and the furnace. They provided window units for us until they could get the parts to replace the unit. Now we have used both the air-conditioner and the furnace and are very satisfied with all they did. We have been users of Mead Indoors for many years and they have never disappointed or mislead us. Unfortunately, I can not say that about all companies we have used in this field of work.
Posted: 3/01/2015 • Link to this review
If you're serious about your health and making the environment of your home as healthy, healing and supportive as possible for you and your family, call Mead Indoor.
Posted: 2/10/2015 • Link to this review
Our experience with Bill and his Team was nothing short of excellent. Their expert knowledge of indoor environments was very comforting to us given my wife's sensitivities to multiple chemicals and mold. Amongst the work done in our house, they installed the best air filtration system suited for her health. The work done in our house was top notch, carried out with the utmost integrity. After experiencing work from another company that was detrimental to my wife's health (in fact, making our house unlivable for her), Bill and his team were able to resolve those issues. Another thing - ever had the experience of being with a doctor, but feeling like he or she didn't have time to answer your questions? Not so with Bill and his Team - every person on Bill's team was personable, reliable and more than willing to take the time/be available to answer questions or find out answers if they needed to. We whole heartedly recommend Mead Indoor.
Posted: 2/05/2015 • Link to this review
If you want someone who truly understands air quality and all the nuances associated with clean air, you have come to the right place. They are without question a notch above the rest. If anyone in your house has health issues related to the air in your house, you should hear what these folks have to say. Every service technician that has come to my home has been very courteous, very professional and very knowledgeable. They do not compromise on quality which is what I love about them.
Posted: 1/21/2015 • Link to this review
We've been fans of Mead Indoor for about 30 years, during which they have serviced our HVAC in two homes. We moved into our current home about 20 years ago. At that time, the furnace was about 10-15 years old. For the last 20 years, Mead Indoor made sure the furnace operated to our satisfaction, keeping us informed on how much longer we might expect it to survive. Time ran out on our 30-year-old system as the 2014 winter approached, and we're sure the unit wouldn't have lasted as long without Mead's expert care. They just installed our new, improved HVAC system. We couldn't be happier, and we're always impressed with the communication and aftercare provided by this awesome company. When anyone asks us to recommend a reliable HVAC+ company, we suggest Mead Indoor without any reservation.
Posted: 10/13/2014 • Link to this review
Bill Meadows and team are true professionals dedicated to delivering the results they promised. When my house required mold remediation, the responded in a prompt manor to ensure my house was returned to a safe environment as quickly as possibly. The quality of their work was such that when the city inspector came to look, he took pictures claming it was the best he had ever seen. Thank you Mead!
Posted: 11/02/2012 • Link to this review
The owner took the time to call me and make things right. He was very nice and corrected the charge and offered outstanding service. This says volumes about the character of the company and it meant a lot to me as a customer.
Posted: 1/06/2012 • Last edited: 1/19/2012 • Link to this review
My wife developed an illness that compromised her immune system. Conventional treatment was not working and her condition (ITP) was life threatening. We were referred to Mead Indoor. From our first meeting Bill Meadows and Tricia Duncan were professional and did a thorough inspection of our home. They diagnosed the issues with toxic mold in our practically new home. They recommended a plan of action that completely cleaned up the mold sites, our attic, the duct work and crawl space. As part of the plan they completely reworked our HVAC system and greatly improved our air quality (to 98%). The Mead on-site crew Rob, Santos, Chris, Sam and the rest were professional and extremely polite. They were caring, compassionate and a pleasure to deal with. They were in our home for over five weeks and left it so we hardly knew they were here. At the very end Mead sent in a cleaning crew for 5 days that left our home cleaner than ever. After they finished there were minor things that needed attention. Rob was right on it and there was never a question. They sent a crew right out to make the adjustments to our satisfaction. The happy part of our experience is my wife's condition has improved. Her test results are normal for the first time since the fall of 2009. We both feel Mead Indoor helped save her life. by Ron Clifton
Posted: 8/05/2011 • Link to this review
Mead Indoor is the best of its kind. We live in Cobb County, GA. At the end of May this year, our icemaker broke and flooded our basement. We immediately called Mead Indoor to help us. Not only were they at our home w/in the hour, but they were professional, fast, and thorough as they worked. They first installed a huge, empty storage unit on our driveway. Then they carefully carried all the furniture from the basement and put it into the portable storage unit. They raised the carpet and padding, and began drying them with several large blowers/dryers they'd installed. Those ran for days while the carpet and padding slowly dried out. After they dried, the Mead team decided the padding was no longer any good, so they removed it and installed new padding and laid the old carpet -- which now looks brand new -- over it. Lastly, they put all the furniture back in place exactly where it was before. All that work made our basement look new; and b/c they worked so quickly, there was not even any mould anywhere. They are professional, thorough, and courteous, and if another such disaster ever happens to us again, I wouldn't hesitate to call them again. In short, they are wonderful, and I highly recommend Mead Indoor Envirotech!
Posted: 7/28/2011 • Link to this review