The service is absolutely terrible, especially from the store manager Omar. He is the epitome of rude and disrespectful. I received an oil change at this location and by time my car was due for my next oil change nothing could be done because of the services I received at this location. They stripped the oil container and now it has to be replaced before I proceed with any other steps. I called in and Omar refused to resolve the issue though he admitted he caused it in the first place. He stated because of the warranty being for only 2 days it is not his problem and if he even looks at it we would have to pay for that as a separate service. Omar refused to give me the corporate number or the store's insurance he then hung up in my face two times. The first time without warning. I did not pay to have my car come back in worse condition than before so I had no clue to check for malpractice. The service is distasteful and mostly I am disappointed to be treated so badly.
Posted: 2/13/2013 • Link to this review