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I had service there and next day I can't use my car with same problem, so I asked towing my car and repair. but they told me I have bring my car there, I can't drive my car though. It wasn't nice nice response and answer. I don't want to pay for towing my car to there, and they told me there's warranty on service, so I use my AAA card to towing to mechanic who located in my towing limit. they checked and fixed problem. after that I bring my receipt, but they told me they can't pay back to me. they told me they can't pay towing fee, now they told me why you didn't bring the car to them. Also I asked I want to see orginal receipt for purchaing my car's part because they give a different price than what they told me for part. But they told me no I believe this isn't right I still don't get from them what I paid for cehcking and fixing with exact same problem. I really say don't go there, they're not good service and right people.
Posted: 5/31/2006 • Last edited: 1/02/2008 • Link to this review
When I turned in my Mercedes for a problem, they misdiagnosed and then continued to add additional fees for problems I suspected were not there to begin with. I then found out after the work was completed, that they had overcharged me the "customary and reasonable" rate. On top of it, the car was not ready when promised.
Posted: 10/28/2005 • Last edited: 1/02/2008 • Link to this review