Their representatives were very polite and courteous. They inspected my roof and gave me a great quote. I just had to write a review. They put it on after the adjuster from my insurance came and inspected it. The crew came out and put it on in one day with great speed and accuracy. I hardly even knew they were there. When I came home we had dinner at 5 and they were working so well we didnt even hear them. And at dark they were done and the roof looks great. I also refered them to several of my neighbors.
Posted: 4/14/2011 • Link to this review
I called this business to get a roof estimate, and was told they would be there the next day at 3:00pm. the guy called at 6:30pm after me waiting for 3 1/2 hours and told me he wouldn't be able to make it until the next day. I should have known something then. The guy shows up the next day, late!, go figure and inspects the roof. He knocks on the door when hes done, we let him in, and he tells us he is going to get us a free roof from our insurance company. My husband, skeptical, has been on and off up on the roof all week. The only thing that was wrong with our roof was it was old. The guy leaves, my husband gets the ladder out suspicious of the way the guy was acting. He goes up on the roof and this guy has ripped shingles off every side of our ROOF!! I called the Insurance Commissioner on this company and plus reported them to several agencies. BEWARE OF THIS COMPANY!! The people that own it are all over the news for scamming people.
Posted: 4/14/2011 • Link to this review
Metro Roofing was a wonderful company to work with. About a month ago we had some strong storms come though, and did some damage to our roof. As my husband and I were in process of getting quotes we got a call from someone at "A Southern Roofing" about giving us a free inspection. Considering we already had three quotes we both agreed "why not" one more. The Representative that came to do the inspection was both professional and knowledgeable, he pointed out things to my husband the other companies didn't, and explained the entire process from beginning to end as to what it would take to have our new roof put on the house at little cost to us. They worked directly with our insurance company, with little help from us. Unlike the other companies we obtained quotes from A Southern Roofing Company was the only company that didn't ask us for money up front. After just a few days our roof was on and looking beautiful. I would highly recommend A Southern Roofing Company to anyone needing roof work done; they were swift, nice, professional and we LOVE OUR NEW ROOF!
Posted: 3/08/2011 • Last edited: 4/14/2011 • Link to this review
Metro Roofing work with my insurance company from Start to Finish, this company takes NO money upfront and is only paid when the work is completed. They did a GREAT JOB and I would recommend them to everyone. My next store neighbors also had a Great job done by Metro. I've met the owner she a very nice person and everything she tells you is the truth. It's true that there are a lot of crooks in the Roofing Business but Metro Roofing isn't one of them. Trust me..
Posted: 3/07/2011 • Last edited: 4/14/2011 • Link to this review
I would like to take a minute and tell everyone how GREAT this company was to work with, The are endorsed by Dave Ramsey and they handle everyone of my issues without any problems, they worked with my ins. Company and got everything approved even when the last roofer I used didn't get my roof and interior work approved. THis company has done at least 7 houses on my street. These guys are GREAT..everyone is very happy with the work the have done for all of my neighbors and I'm not Tony the Tiger..It's the facts..GREAT SERVICE and A SUPER COMPANY..
Posted: 11/29/2010 • Last edited: 4/14/2011 • Link to this review
We used this company to put a roof on our house and do the interior work from our roof leaking because of the stroms. They where the greatest company to work with, everything they told us was the truth. Not like the other roofing comapnies we talked to before a friend of ours referred this company to us. We didn't have any upfront cost and paid for the work once it was installed. Everything looks great. Both of our friends and us we'll refer this comapny to everyone we know..GREAT COMPANY GREAT SERVICE GREAT JOB..
Posted: 11/24/2010 • Last edited: 4/14/2011 • Link to this review
I used this company for a roof & vinyl. Roof appears to be OK but wrong color/texture on vinyl installed. The trim work is a disaster. I sent them a certified letter requesting they correct this situation & they filed a lawsuit against me & a mechanic's lien on my home. Considering the company's assets are now frozen - no telling when I will get my day in court! What a mess due to their business practices.
Posted: 9/02/2010 • Last edited: 4/14/2011 • Link to this review
I had damage to my roof, and leaking in my house. I called this company out of yellow pages and they immediately tarped my roof free of charge, i paid nothing upfront. They gave me a free inspection, worked with my insurance to get me approved! I had a new roof within two weeks! Very knowledgeable and they even let me make payments because i couldnt afford my deductable upfront!! I highly recomend this company!!!
Posted: 9/01/2010 • Last edited: 4/14/2011 • Link to this review
This company is a scam. The owner is in legal trouble (Randall Waldman). Shoddy work, over charges, rude and unprofessional, I only wish I knew of his legal problems before I called
Posted: 8/18/2010 • Last edited: 4/14/2011 • Link to this review
There are TWO companies in Louisville operating under the name "A Southern Roofing." I'm betting she got the one that's NOT connected with Metro Roofing. Based on my personal experience with Metro, I wouldn't recommend them to my worst enemy. Horrible to work with, horrible customer service, horrible experience. Added comment: I ran into one of the guys that worked on my house....they never paid him for that job and he won't work for them any more.
Posted: 8/16/2010 • Last edited: 6/30/2011 • Link to this review
Unsupervised Crew, no one spoke English. Vents on roof not new, simply spray painted. Took over a month to get roof, even longer for garage gutters. Sent me a threatening letter regarding my payment, without calling me first. Would not provide me an itemized invoice of work. Reporting to BBB.
Posted: 3/26/2010 • Last edited: 4/14/2011 • Link to this review
Salesman was extremely dishonest and was only not lying when not speaking. Job was not supervised, my house was damaged, and all items agreed upon not complete. DO NOT trust this company or its salesman.
Posted: 2/21/2010 • Last edited: 4/14/2011 • Link to this review
We had a roof put on Nov 2008 by A Southern roofing it started leaking bad within 3 to 4 months. Company came out several times and caulked the leaks but they still leaked causing black mold very bad in our house. Come to find out this company has no insurance to back their service.Our house is in shambles. This company name sold in march 2009 to Metro Design Development who refuses to replace our roof. We have a contract stating 5 year on work and 30 years on shingles.
Posted: 2/03/2010 • Last edited: 4/14/2011 • Link to this review
Shingles blew off my roof from storms that had hit the area. I have never had anything like that happen and wasn't sure what I was do to. I called this roofing company in hopes to get help with my issue. I signed up with them because they seemed like a good company. They installed my roof and everything appeared fine. Then two weeks later I have leaks everywhere ruining my carpet, my ceiling, my furniture and walls. I came home to a total nightmare. I called this company to find out what I was supposed to do, come to find out, their number had been disconnected, and they unlawfully stole the name and logos from a Ky family that owned this company for 16 years. I researched this, and the Better Business Bureau also verified the story. I finally found a number for these crooks (502-261-9535) and could get nothing but an answering machine. 3 days went by, finally I got a call and was told they would be out to fix my house and roof. It is now 4 weeks and 20 calls later and still no one has shown up. My house is ruined and stinks, I had to buy new furniture, and this costed us $4000 dollars!! I filed a complaint with BBB. Thankfully I got in touch with the real owners and they have since fixed my house and reimbursed us for our troubles.
Posted: 1/21/2009 • Last edited: 4/14/2011 • Link to this review
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