When I was car shopping for my first car, I wanted a Passat. I went to this dealership knowing how most car salesmen were. I told them what I wanted in a Passat, they had me write it down and sign it saying if they found it, I was required to purchase at the agreed upon price. When they found out that the car I wanted was at another dealership and it was going to require them to have the car hauled to this location, they found out they were going to lose money on the deal. They proceeded to rip up the paper that they had made me sign and the manager was very rude about the deal. This experience ruined my first car buying experience. This might have been a one-off experience, but their service through this experience will mean I will NEVER go back, even if this is the closest dealership!
Posted: 11/05/2008 • Last edited: 1/26/2009 • Link to this review