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Metro Volkswagen

2 star rating 7 Reviews

(972) 659-1498 Call

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2416 Wingren RdIrving, TX 75062

Reviews

  • Metro Volkswagen - Irving, TX - Guest G.

    Guest G.

    Best Service in the Metroplex
    Guest G. (Posted to Judysbook.com)
    11/09/2009

    Good: Service Dept. - Was advised at another dealership that my vehicle needed to be stress tested for a week to resolve a "slow leak" when even I kne...

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  • Metro Volkswagen - Irving, TX - Guest G.

    Guest G.

    Dishonest & Untrustworthy Dealer I've ever seen!!!
    Guest G. (Posted to Judysbook.com)
    10/28/2009

    Good: NONE. Bad: Dishonest, Untrustworthy, cheating the customers with wrong diagnosis for the problem.. Improvements: EVERYTHING!. Other: Went to the...

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  • Metro Volkswagen - Irving, TX - Jeffrey W.

    Jeffrey W.

    Bad Customer Servive
    Jeffrey W. (Posted to Judysbook.com)
    9/15/2009

    I purchased a 2005 VW TDI Golf. All was good until dealing with routine maintenance. The did the timing belt/water pump and that's when the problems s...

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  • Metro Volkswagen - Irving, TX - Guest G.

    Guest G.

    new 09 jetta has window problem
    Guest G. (Posted to Judysbook.com)
    8/10/2009

    I bought an '09 Jetta recently and love the car.But the first time I went on the highway I noticed alot of vibration and the RR wheel was out of balan...

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  • Metro Volkswagen - Irving, TX - sim D.

    sim D.

    worst customer service
    sim D. (Posted to Judysbook.com)
    3/19/2009

    I love my VW car but when it comes to customer service it offers worst customer service i have ever received in my whole life.I had to call & call to ...

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  • Metro Volkswagen - Irving, TX -  texasheat12

    Reviews: 1

    Very disappointed Service
    texasheat12 (1 review)
    11/05/2008

    When I was car shopping for my first car, I wanted a Passat. I went to this dealership knowing how most car salesmen were. I told them what I wanted in a Passat, they had me write it down and sign it saying if they found it, I was required to purchase at the agreed upon price. When they found out that the car I wanted was at another dealership and it was going to require them to have the car hauled to this location, they found out they were going to lose money on the deal. They proceeded to rip up the paper that they had made me sign and the manager was very rude about the deal. This experience ruined my first car buying experience. This might have been a one-off experience, but their service through this experience will mean I will NEVER go back, even if this is the closest dealership!

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  • Metro Volkswagen - Irving, TX - Gregory R.

    Gregory R.

    Great Cars - SoSo Service
    Gregory R. (Posted to Judysbook.com)
    3/21/2006

    I love my VWs! I just wish I could get service that was as good as the car! The service center at Metro Volkswagen has lost my confidence. I am u...

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