My daughter had her senior pics done at Michaels. It was total caos from the time we walked in the door. The place was so crowded you couldn't move. It was crazy we pretty much walked around and found where she wanted her pic done and had to wait for a photographer. Needless to say my daughter absolutely hated her pictures, there was not one single full length picture of her. I called and complained about the pics and told them how unsatisfied we were and all we were told was if we didn't buy some pics she would not be in her senior annual which in my opinion was a bunch of crap. It was obivious we were not the only ones dissattisfied. When it was my turn to order I told them exactly what I thought about the pics and they said nothing, they just ask which ones I was ordering. The next day I called Michael's and spoke to the supervisor which by the way she was very nice and told me she was sorry I wasn't satified and she was going to give me the 11 x 14 I had ordered free, which I did appreciated, but my daughter was very dissappointed and I hate that, it was a one time thing. I am a single mother and I can't afford to have them made again. My advice DON'T depend on pics from Michaels to be good, make plans for real senior pics somewhere else.
Posted: 5/28/2009 • Link to this review
My daughter had her senior pictures taken at Michaels. She was rushed from one location to another so she could wait behind 3 other kids to have her picture taken. The atmosphere and picture quality is NOT what I expect from a professional studio. We had to go back and have her pictures taken again.
Posted: 2/03/2009 • Link to this review
My son had his senior pictures there and the quality is good but it is more the feel of an assembly line. They schedule too many people at one time when the come back to place their order. They need more of the one on one touch and not the feel of a rush in and rush out since others are waiting. I feel they probably could get more orders if they did.
Posted: 11/12/2007 • Last edited: 1/02/2008 • Link to this review