I guess my years with Saturn spoiled me on dealers, because nearly every experience at Mike Shad Ford has been disappointing. Clearly an unhappy place to work - judging by the surly staff and lack of genuine interest in customer satisfaction. Every time they rotate my tires I lose a hubcab - yet they don't see the cause and effect of their work. When my warranty expire, moving my business elsewhere.
Posted: 10/05/2007 • Link to this review