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Dr Carothers has horrible bedside manor and over charged me following ER surgery for follow ups. Had a sever nosebleed that put me in ER. The ENT doctor on call in ER was Carothers. After being unable to stop my nose from bleeding for 7 hours and blood coming out of my tear ducts and filling my ears, I beg for surgery. He poked and proded inside of my nose to the point that "it looked like a cheese grater" had been inside my nasal cavity (these were his words following his attempt to stop the nose bleed). I am getting follow-up surgery with another ENT to help correct some of the damage. I had so much packing in my nose and so much swelling that I was on high doses of steroids which made me delirious. I went for 4 follow-up visits immediately after surgery and he charged me for each ($50 a pop). I called my insurance company because I was under the impression that patients shouldn't have co-pay for follow-ups. Well, they informed me that he coded the ER visit so that he could continuously charge me for each visit. WOW! Talk about crooks! Anyway, I never went back. He had his assistant call me twice to ask me to return and I declined. She finally tells me that if I come back in there will be no charge. Ahhh..no thanks! Besides, they didn't even check blood pressure or do the basics that other ENTs or any doctor would do before treating you. AVOID THIS PRACTICE AND THIS DOCTOR.
Posted: 12/19/2012 • Link to this review
I went in to see one of their doctors because I felt like something was stuck in my throat. The dr stuck a tube with a camera down my throat and didn't find anything. A few weeks later I received a bill for over $200 because the procedure the dr performed was coded as "surgical" and so it was not fully covered by my insurance. Their billing representative explained that the codes that they use are set by the AMA so there's nothing they can do. Seems like the same procudure at my primary care would not have been billed in the same way. So beware of their routine office procedures. They do not inform you that simple routine diagnostic procedures are considered "surgical".
Posted: 7/31/2012 • Link to this review
You go for a hearing test and pay your copay thinking you are covered. Then they bill insurance for the test and you must cover 10%. What was the copay for? They will gouge you and your insurance. company. Beware!
Posted: 3/09/2011 • Link to this review
I could not believe my eyes when I read the insurance summary that called my visit "surgery!" A Physician's Assistant (PA) used a scope to look up my nose for less than one minute, and that is "surgery." If I knew it was surgery, I would have at least requested a medical Doctor! Since I have not used my deductible this year, the payment for "surgery" falls entirely to me. I'm still waiting for the billing manager to return my call, but to add insult to injury,they charge 15% interest if not paid within 30 days!! Stay away from this place which goes by the name Milton Hall Surgical Associates as well as Ear Nose and Throat Institute.
Posted: 12/03/2010 • Link to this review
It was only a normal sinus drainage and my regular Doc was on vacation. But I had no idea that an hour in the waiting room and 10 minutes diagnosis and treatment would cost $543.00. The initial consultation would be $195 and looking up my nose with a fancy light an additional $343. I left with a presciption for a minor sinus infection. Only when I received the overage that my insurance company would not pay did I realized that I and my insurance company had been had. Why didn't they inform me of the cost of the "surgery" ( looking up my nose ) before hand. Now I know. BC
Posted: 9/15/2010 • Link to this review