I'm sorry this person was not happy and didn't let us fix what was wrong. We don't sell any thing to tack on to the price, but a late fee if you don't pick your pet up 2 hrs of being done.... maybe??? check us out on face book and you see whats going on here. you can see videos and pictures. It show all thanks, Missy.
Posted: 8/11/2012 • Link to this review
Our dogs always look good when we pick them up. They give the dogs a break so if they will not stand still they groom some, give them a break then groom some more as many times as it takes to get done. Our dogs actually enjoy going there because they get to play with other dogs and are not locked up in cages.
Posted: 7/08/2011 • Link to this review
This place hast terrible customer service and mediocre gromming(at best). The staff here seems to all be on a different page. I had to talk to several different people to explain what I wanted and was never really sure that my message was relayed. I got different stories about pick up and price depending on who I spoke with. I attempted to clarify this with the owner, but was met with a very rude response. Costs were tacked on at the end of the service that I was not told about. I may have been willing to overlook some of this if they had done a great job or seemed especially loving toward my pet. They were neither and I will not be going back.
Posted: 3/22/2011 • Link to this review