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Not to name names (Mr. Electric), but we were in a state of shock to learn that it was going to cost approximately $4,000.00-$6,000.00 to install a weather head!! Mr. Electric's technician informed us that we not only needed to have a new weather head installed, but our entire circuit panel and wiring needed to be updated. I suppose Mr. Electric's technician noticed that we were first-time homeowners with no electrical knowledge and decided to take advantage and scare us into believing our home was in immediate danger of a possible fire if we did not do the updates. After calling our parents to discuss Mr. Electric's proposal, we were convinced we needed to call Mister Sparky for a second opinion. All I can say is - thank goodness for Mister Sparky and Bobby! Bobby was an absolutely wonderful, informative, and knowledgeable technician! Instead of focusing on making a sell, Bobby was more concerned about our needs and what we could afford! I would recommend everyone use Mister Sparky for their electrical needs and beware of companies like Mr. Electric!
Posted: 10/26/2011 • Link to this review
I had some electrical issues in my condo and after doing some research and reading reviews contacted Mister Sparky. I had an appt btwn 10:00AM- 1:00PM. The rep called at 10:30AM to let me know that the electrician would be there in appoximately 20 minutes and then Elner showed up. He was extremely knowledgeable and took the time to explain and show me what needed to be done before he did anything. There were a few items that I knew about and there were others that I was not aware of. He was there for several hours. We replaced several light switches, 2 closet lights and a breaker switch. A total of almost $600. When he left I saw the light! LOL. Elner did suggest an additional $2,000 worth or work, not sure I am going to do that. But overall very satisfied with the service. It was a considerably more than I expected but not sure what the normal price is. Elner was great. A++++++++++++++++, all the way.
Posted: 10/24/2011 • Link to this review
I'm very pleased to hear your satisfaction. We try to provide as much knowledge of your home electrical system as we can in the short amount of time we are there. This gives you specific safety awareness and the knowledge of issues you may need to address. Not every issue is an emergency and sometimes budgets only allow home owners to prioritize repairs. Thank you for your business and taking the time to give Elmer such a great review. - Chris Ferguson, General Manager
We had to have our electric service checked so we contacted Mr. Sparky after hearing ads on the radio and the great reviews on Kudzu. Benny, the Mr. Sparky Electrician, came to our home about 12:30 PM, 15 minutes after the scheduling person called. Benny was ready to listen to all of my issues and questions, and answered what he could before the full inspection. After we talked Benny went right to work performing a full home electrical inspection. He completely exceeded my expatiations in checking all crevices of my home and finding things I expected him to find and ones I didn't. My Wife and I sat down with Benny and discussed all of the different options and we decided to fix the most important items on the list. He went right to work and completed all of the projects we wanted him to do by 5:30 that evening. All of the work was completed perfectly and cleanly. I have to say, after being in this home for over 10 years and having many various professionals come in to fix different things (HVAC, TV, Appliance, etc) Benny was the most professional, courteous, and knowledgeable in his trade of anybody that has come into our home. I can say that we will continue to use Mr. Sparky for our future electrical work as long as we can have Benny come to our home!
Posted: 10/23/2011 • Link to this review
I must say that I have seen nice reviews of our technicians, this is very common. However to take the time that you did for such a detailed review truly reflects your happiness with Benny. We are very grateful to have technicians that make this kind of impact on home owners. Thank you for your time and for asking us to provide your needed service. - Chris Ferguson, General Manager
Scott did a great job! He arrived on time and was friendly, informative, and professional. He had a long list of repairs and improvements to perform and did all with excellence. I would recommend him to anyone!
Posted: 10/22/2011 • Link to this review
Eddy Thoman came to give us the cost estimate for the work we needed. He was very personable and knowlegeable. Tim Lee did the work and we were impressed by his work habits. He did his work in a timely manner and cleaned up behind himself. He supervised a helper and they worked well together. Your employees need to be kept as they are an asset to your company. Charles Callaway
Posted: 10/21/2011 • Link to this review
I had to have my breaker box replaced on short notice. Thadd Rogers & Steve Peloso came out promptly and fixed everything within a few hours. I will definitely call them again.
Posted: 10/20/2011 • Link to this review
The job was perfect , Timelyarrival, Clean work an attention to detail < My service perfom was Thadd Rogers represents the company well
Posted: 10/17/2011 • Link to this review
Thank you for taking the time to send us your review. We are grateful for your business and pleased to hear your satisfaction. - Chris Ferguson, General Manager
Today William from Mr. Sparky came to our house and handled my list of electrical needs in approximately 2 hours. Superb customer service and very professional. So happy with his work that I will be scheduling another appointment for a few more electrical projects.
Posted: 10/15/2011 • Link to this review
Thadd Rogers and his co worker were great...Thx:-) .... ... ................. .............. .......... ............... ........ .......... ............. ... ..
Posted: 10/13/2011 • Link to this review
We are happy to hear this. Thank you for the nice review. Please feel free to contact us with any questions or future needs. - Chris Ferguson, General Manager (770) 422-5601 Ext 232
Scott was great and informed us about alot of informatin we were aware of and very patient in answering our questions.He didn't rush us or try to sell us something we didn't need. I will highly recommend him and Mr. Sparky to our neighbors and friends which we have done with 2 other compamies that we have had for 12 yrs and everyone we recommend them to have used them all the time.Extremely well impressed with Scott and what Mr.Sparky standards. Paula Dancico
Posted: 10/12/2011 • Last edited: 10/13/2011 • Link to this review
Hi Mrs. Danico, thank you for the great review, your business and recommending us to others. We really enjoy hearing these kinds of reports and I look forward to every single one. We like the service style of years gone by "quality and value for the customer". We are committed to honoring these goals every time we inter a home. I'm pleased to add you to a long list of happy customers. Thank you again for your business - Chris Ferguson, General Manager.
Thadd Rogers and Shane McGeehin were on time, extreemly professional, did a work up of all of the possible problems I have that I was not aware of and did a great job fixing the problems I knew about. I have had a number of different electrical people work on my house but now I have one place I feel I can trust with all my work.
Posted: 10/03/2011 • Link to this review
This is great to hear. Thank you for your business and the nice review. We hope you feel that you can call with any questions or service needs you may have in the future. Thank you again. (770) 422-5601 Ext 232 Chris Ferguson, General Manager.