After experiencing Mitsubishi "Consumer Relations" for the first time, I have become personally aware of their non supportive approach to their products - Specifically, The 65" WD-65734 DLP TV. I have had this TV for 1 month. The only support that I have received from them is a lamp replacement! Twice, with no results. Mitsubishi has refused to offer any support other than the extensive repair work that is now needed to get this TV back to working condition. I have now spoke with 4 individuals at Mitsubishi "Consumer Relations" all were as compassionate to my concerns as brick walls! Their names, should you ever have the same bad luck are Janet, Mervin (A woman), Cory and Daniel. This TV has blown a "light engine" according to the Mitsubishi authorized 3rd party repair person, that I had to call, to come and diagnose. His recommendation, "If this were mine I'd get this whole TV replaced, it's only a month old" I am new to these review sites, but I am determined to let everyone know, Mitsubishi could care less about you as a customer! BEWARE and tell your friends!!!!!!!!
Posted: 2/29/2008 • Last edited: 3/01/2008 • Link to this review