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Displaying 46-60 of 77
Some time has passed since I brought my dog to this clinic but I am still disappointed in how poorly I was treated. As a first time dog owner I had a few questions about the care of my new pet. I had simply asked if it made a difference if I gave my dog tap or bottled water, the vet then proceeded to tell me that I was one of those people that was going to give my dog Evian bottled water. She kept making rude and sarcastic comments about how I was going to raise my dog and never answered any of my questions. I even decided to give the office another chance by going a second time with a friend. Even my friend said that the vet had a very sardonic attitude when I asked questions. I was only trying to do the right thing for my pet and decided that Morningside Animal Care was not the best for my pet.
Posted: 4/02/2011 • Last edited: 6/02/2011 • Link to this review
I took my little baby to this location for her nip-tuck and was alittle nervous. Theresa made me feel comfortable. She gave me a tour of the facility and explained the surgery to me. I also spoke with Dr. Morris the day before and she was very nice and pleasant. It is a comfortable environment and very afforable. I would love if they had additional options like grooming. I would drive from Stone Mountain for their services even though Frank is a little territorial. lol :-)
Posted: 12/29/2010 • Link to this review
Dr. Donna Morris has been very caring and knowledgeable. Spent lots of time. Aging Old Eng. Bulldog was "down in the hips" and inactive; uninterested in food or life. Dr.Morris had him up in a day's time. Always tries to find best solution value for the money.
Posted: 8/23/2010 • Link to this review
I could not be more pleased and satisfied with the way all 3 of my animals have been treated by Dr. Morris. She has ALWAYS been there for me through EVERY one of my pet emergencies. For ANY one to say that Dr. Morris is in this only for the money is insane. Dr. Morris has gone OUT OF HER WAY to help me and my animals and I am VERY grateful and HIGHLY recommend her. THANK YOU Dr.Morris for ALWAYS helping me and my babies. I appreciate it more than you'll EVER know. (and thanks for helping tiffanie in her final days when I was in a panic and had to work) May God Richly Bless you for all the kind things you do!
Posted: 3/16/2010 • Link to this review
I've been to them 3 times. Each time, they are very good at making my cats experience gentle & nonthreatening. Dr. Morris is gentle & fair. She works with us & our finances. She did NOT try to see how many test she could order to increase the price as so many Vets do. She took her time with me & explained all my options & what we could afford. Our cats have done great. Thank you soooo much.
Posted: 3/02/2010 • Last edited: 3/09/2010 • Link to this review
I don't know how on earth this place has so many positive reviews, because my family's experience with this vet was a nightmare. It makes me wonder if they just write their own reviews, but I'm not making an assumptions. All I know is that I was met at Morningside with a very rude vet who seemed to care more about $$$ than animals!
Posted: 9/15/2009 • Last edited: 9/13/2010 • Link to this review
Donna Morris and her staff gave wonderful care to my old man (10yo Sheltie) who needed surgery.He is a shy dog and appeared to be totally comfortable with the staff and facility. I would recommend this facility to any animal owner/lover. Great experience.
Posted: 8/20/2009 • Last edited: 9/15/2009 • Link to this review
Hey, I'm looking for a vet and I began looking at MSACC's webpage. But I was concerned when I read Joe307's review. I just brushed it off, but then I came back on today and read Dr. Morris' reply to Joe307, and she just totally turned me off. She was rude to Joe and I could tell that she only cares about her reputation. I don't want someone like that to treat my animals.
Posted: 8/14/2009 • Last edited: 9/15/2009 • Link to this review
I took my dog to Morningside to get neutered, and the staff told me that they would NOT operate if bloodwork came out abnormal. After the operation, my dog seemed fine, but days later got very sick and nearly died. New vet requested records from Morningside and discovered that blood/fecal test results were abnormal BEFORE surgery. Dr. Morris later admitted that she "should not have operated" but refused to refund.
Posted: 8/12/2009 • Last edited: 9/15/2009 • Link to this review
Ms Huang WOW! You brought your puppy to MACC for a neuter and by your own admission your puppy had no complication during the surgery. His pre-op bloodwork indicated an abnormality which was associated with the internal parasites (round worms) found on that morning's stool check. This in and of itself in a healthy patient with a normal physical exam, does not inhibit us from continuing with a castration surgery. We generally advise our clients prior to surgery that if the bloodwork flags an abnormality it doesn't automatically mean we can't continue with the procedure. Depending on the abnormality, we may change our initial anesthetic protocol. If severe changes are noted we may have to address those first before continuing with surgery. In this case, we had an apparent healthy pet with a normal physical despite these internal parasites typically found in such a young puppy, thereby not prohibiting us from continuing on with his surgery. As is our hospital protocol, we called to see how he was doing post op and you told us all was well, no problems! Your own Mother even tried to deter you from making these aspersions of wrong doing. Your wanting a refund for a surgery here at Morningside that went well, with no complications is not valid. Dr. Morris
Staff (Dr. Morris) lost one of our five dogs at 8am on a Sunday which were scheduled to be kenneled there for a week. She did not contact us for 4 hours after the fact. My folks cut their vacation short and caught a redeye from PA to help me search for our dog. Staff did little to nothing in regards of physically searching despite the fact the dog was lost due to their negligence. Was unsymapthetic and unremorseful during the course of this issue. To be even more insulting, they had the audacity to hand us the bill for what they failed to accomplish, keep our pets safe.
Posted: 7/28/2009 • Last edited: 9/15/2009 • Link to this review
Dear Jesperson Family.. my sincerest apologies and regret for the loss of your family member. No veterinarian looks forward to losing a patient, especially in this unfortunate and unexpected way. No one could have predicted as timid as he was that he would bolt through the bottom of our fence that was reinforced with ties after almost a week of boarding. Your son stated that we did little to nothing and waited 4 hours to contact you; well I would argue that since you were in PA at the time there was nothing in that immediate period that you could do to help us recover your pet. It seemed only logical and practical to start our search immediately to maximize your pet's recovery before calling. If by little or nothing your son means (1) calling in the staff and their family at 8 am on a Sunday morning(one of whom was on vacation). (2) Contacting Gwinnett County Animal Control (who was closed Sun & Mon) to verify that no dog fitting his description had been picked up and brought in. (3) Canvassing the surrounding neighborhood and neighbors to see if anyone had seen him. (4) Calling Home Again to activate the recovery protocol i.e. sending flyers to alert area hospitals, rescue groups and shelters for which we were shocked to find out this could not be done because you had not registered this pet with the company despite having a microchip implanted, so we had to do a temporary conversion of his information into the hospital's name. (5) placing a current picture flyer from our hospital files in and around the surrounding neighborhood with our contact information on it. (6) continuing our search till after dark and advising your family of our actions each step of the way. (7) putting out food and water just in case he returned while we were not there. Under the circumstances, I don't know what more we could have done after the fact, but I am open to suggestions. Since that time the fence has been reinforced with stainless steel bars and anchors to ensure that an incident like this will not happen again. As to the "bill" that was given to your father I would hope that you would get your facts straight and look a little more closely at the statement which clearly and fully discounted the entire cost of boarding yoor 5 dogs! there were NO charges given to your family! I deeply regret that this happened and I live with the sadness and memory of this loss every day. Dr. Morris
I have taken my Lab to Morningside since her first shots and I have been more than pleased every visit! I can call anytime and ask any questions and never feel that I am bothersome. My entire family goes to a vet near my house, but I refuse to use anyone else, even though they are 20miles away. Recently my Pup was hospitalized for 2 days and I know she received the best care possible and was treated with love and respect. They didn't even mind me calling 3 times a day to check on her! Thank you Morningside!!
Posted: 5/21/2009 • Last edited: 9/15/2009 • Link to this review
We started using Dr.Morris and Morningside primarily because of location. We quickly got to like everyone there and the service. They are flexible with appointments and do excellent work. They take care of all eight of our animals. We like them very much and reocmmend them highly.
Posted: 10/17/2008 • Last edited: 9/15/2009 • Link to this review
This vet isn't concerned for their customers and in in no way accommodating. They contradict what there policy's are even with you having paper work,invoices, mail reminders, etc, they will add unnecessary appointments that aren't schedule to provide you with a refill for a past prescriptions, which was never discuss before. If the dollar isn't there for them they don't mine to decline your business and even threaten to have you fill out a form for them to put you on as a black list customer (will not provide service).
Posted: 9/11/2008 • Last edited: 8/13/2009 • Link to this review
Dear 20thkls, have you forgotten our conversation about 3 months ago when your cat was diagnosed with diabetes. We discussed how to manage and care for a diabetic patient at length. I think that anyone even without a medical background would agree that a diabetic patient needs follow up care and monitoring especially after initial diagnosis. We are sorry you feel that this is an "excessive" request and that our hospital policy to provide your cat with the best possible care is not in line with your way of thinking. However, we will not take responsibility for your irresponsible act as we strive to do our best for our patients and clients at Morningside. In keeping with our standards we will be more than happy to provide your records to any veterinarian with whom you are more comfortable and can provide services to your satisfaction. -DM
Chose Dr Morris and her crew from Kudzu reviews. Brought a new cat in and they were very informative and helpful. Next came my dog who is terrified of vets. They were more patient than I expected and treated my dog like I would want to be treated if I were the patient - with respect and empathy. Thank you Kudzo for the recommendation. And thank you Dr Morris for your expertise!!
Posted: 9/05/2008 • Last edited: 9/15/2009 • Link to this review