We mailed payment to Morningstar Turf and never received our product. We were told that a refund would be sent back to us, but three months later, still nothing. They will not answer our phone calls or emails about the $9,922.50 refund we are owed. They lied about the product being shipped and we had to purchase from another company to get our project completed on time. I recommend strongly that you seek purchasing turf from some other company. Read other complaints about this company, from my point of view they are all correct. Morningstar has no customer service. We have now had to hire legal counsel to get our money back. Buyer Beware.
Posted: 8/29/2014 • Link to this review
This lawn product was the best thing that ever happened to my yard. We have three dogs and after two years we are still very pleased with the look and performance of our turf. That's why I returned to Morningstar Turf to have my front lawn installed. I sincerely appreciate the time you spent and your recommendations. Morningstar Turf did a great job, the installation was performed in timely manner, the workers were helpful and friendly, they made every effort to make the green just the way I wanted it. We are the envy of the neighborhood. Thanks Marc for providing me such a professional service, you win my customer service award for above and beyond. Heather Kennedy
Posted: 5/05/2010 • Last edited: 6/23/2010 • Link to this review