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I recently had to take my car in for A.C. work. They were very thorough with diagnosing my problem, and didn't try to sell me something I didn't need. I got the problem fixed at a very fair price, and quickly. The staff is very friendly, and prompt at notifying you with options.I definitely recommend them for your auto service needs.
Date April 2017
Posted: 4/06/2017 • Link to this review
This shop was recommended to me by a friend, and I've been servicing our cars here for over 2 years. The service representative always calls me to explain what modifications are recommended and follows my instructions. The repairs have always been correct on the first visit and are typically completed the same day depending on parts availability. Owning a car is expensive when you consider the purchase price, tax, insurance, and maintenance; I appreciate that this shop can provide an estimate of the urgency for a particular repair, which helps me receive a lower Total Cost of Ownership (TCO) for our cars. I would recommend Moss Automotive Repair to my family and friends.
Posted: 12/15/2015 • Link to this review
We have been using Moss Automotive for 19 years. Family run business that cares about you as a customer and takes great care to take care of your autos. Honest, trustworthy and reliable.
Posted: 10/27/2015 • Link to this review
This is a family run business and you can tell the minute you walk through the door. You get personal attention and you can tell they care. I have been using them for several years. They came highly recommended and I trust them with all 3 of my cars. GREAT PLACE!
Posted: 4/30/2014 • Link to this review
We have used Moss Automotive for a number of our cars over the last 10 years. Have always been impressed with their service, care and professionalism. Would recommend them to anyone.
Posted: 4/24/2014 • Link to this review
I recently had my alternator replaced. Service was completed in less than a day. Very convenient and trustworthy. I will definitely return for all of my automotive needs.
Posted: 10/10/2013 • Link to this review
I trust Charlotte and her husband with all of our cars! My grown kids will bring their cars back from out of town just to make sue they take their cars to someone they can trust. Moss automotive is the best! Great work at a fair price!
Posted: 6/26/2012 • Last edited: 12/10/2014 • Link to this review
A few years ago a co-worker introduced me to Moss automotive. From that very first visit to my latest encounter. I am happy to say that I have always been well satisified. They are very honest and fair and for someone like me who knows nothing about cars; it is so nice to be able to take my car to Moss who I trust. They have never "steered" me wrong. I plan on taking my vehicles to them for many years to come.
Posted: 3/05/2012 • Link to this review
I only lived the Atlanta area for a short time, but I was blessed enough to find Moss Automotive quickly. They treat their customers the way every business should treat their customers, with respect and kindness. They are like family, I would recommend them to everyone living in the area! We miss you! Rocco
Posted: 3/04/2012 • Link to this review
Although more expensive than others, Danny and Charlotte do an amazing job and making you feel at home. They provide: * Prompt, Clear communication about your vehicle's repair * Accurate estimates for work to be done * Advice you can trust Trust me when I say you can trust them to give you honest advice about your vehicle. I've also purchased two used vehicles and I ALWAYS take it to them for a pre-purchase check. They've helps me negotiate hundreds in savings by finding issues I never would have. Thanks Charlotte and Danny!!
Posted: 1/15/2012 • Link to this review
Charlotte and Danny treat you like family. They are by far the most honest people in the business. They offer quality service at a reasonable price. Dump your dealer or quick lube shop and give Moss a try--you won't be disappointed!
Posted: 10/12/2011 • Link to this review
They only did what was needed and didn't overcharge me for brakes that I didn't need. These people are honest and have done great work for several friends. I'll be back again for sure. - DM.
Posted: 10/06/2011 • Link to this review
My wife discovered Moss Motors from her work associate. We should have been coming here since we owned our Toyota since 2003. Charlotte and Danny have strived, since starting their business in 1992, to provide honest, fair, and quality service, and (I can't really stress this enough)... treat you as family. The many positive reviews here tell you how hard Charlotte and Danny work to make it possible for you to bring you a quality repair that they STAND behind in every way -they will work with you at every level, to bring an honest, quality repair or maintenance- you will want to come back to a warm and receptive family owned business. Will not disappoint!
Posted: 8/21/2011 • Link to this review
i have been using moss automotive for 2 years . danny and charlotte have help me by either telling me a repair is not needed or by recommending a service by a specialty shop, (tireshop or driveline shop) they are great people and run a great business.would highly recommend then because of their customer service
Posted: 8/18/2011 • Last edited: 8/21/2011 • Link to this review