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Mountaineer Pest Services never disclosed to me that they were having me sign a one year contractual agreement. The representative of their company gave me the price for the individual services and had me sign the receipt without ever verbally telling me that it was a contract or pointing out on the paper that I was signing some sort of contractual agreement. Their pest control services are of poor quality as well. We have had two applications thus far, one being recent, and the bugs are no better than they were when their company began service. I also paid for tick and flea control for the entire yard and my dog has had problems with both since the most recent treatment. I requested to cancel the service without penalty and informed the company we were a military family. The director/owner of the company refused the cancellation without penalty, told me that I could make a complaint if I wanted to and that "a contract was a contract." He also told me that my account was being sent to collections as of that same day, however I have never been late on any payment and my account was not delinquent to warrant his threat of collections or his threat to damage my credit. The company is threatening to damage my credit without justification and they have been deceitful in their business practices in having a customer sign a document without disclosing the contents of it. Do not do business with this company.
Posted: 8/08/2017 • Link to this review