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I'm surprised at the poor reviews, although I notice they all date back a few years...maybe Harry was trying to expand too fast. I can only report that we've used this company for several years, we really like the managers and appreciate their willingness to cancel or adjust the schedule based on our needs and travel plans.
Posted: 10/10/2015 • Link to this review
I've had service with this company for years. They are wonderful to say the least. They work with my schedule and do everything I ask. My opinion,if the customer treats the cleaners appropriately then they will go the distant to make the customer happy. I would recommend them to all of my friends.
Posted: 7/19/2013 • Link to this review
AWFUL, AWFUL, AWFUL!!!!! Bought vouchers off Half Off Depot, and could hardly get anyone to call me back to schedule. The first time they showed up and hour and half late. They did a poor cleaning job...the best part being they emptied my trash cans. When I asked the cleaning lady to mop under a basket (A BASKET!!!!!) she said we don't move anything with voucher cleanings! The only reason I purchased the vouchers is because I am looking for a new cleaning company. Now, I am sitting in my home, at 10:30AM, waiting on my 9:00 apt with them. No call, no show. I am furious. I work full time and don't have the time to just sit around my house waiting. This company is HORRIBLE!!!! I wouldn't have them clean my house if it only cost $20.
Posted: 7/15/2013 • Link to this review
terrible. It took weeks to get on the schedule. I got home and the showers had not been touched. The floors had lines of dust all over the place like they had just pushed it around. I paid for 2 people for 1.5 hours. I have a small ranch house and there is NO WAY they were there for more than 45 minutes. Tried to reach out to the man that I booked the appointment with, no response. stay far away, you'll be telling them to "move so I can clean AFTER you"
Posted: 5/10/2013 • Link to this review
I got a discount coupon for their services and their first cleaning was fantastic. They cleaned my house 2 times after that and it just dropped. I really liked the girls. They seemed really nice and hard working. However, one of them had a boyfriend pick her up at my house. I talked to the owner about them missing some places in my house and he said they would get it next time. They didn't. They went into the fridge when I wasn't home and took the last beverage in the refridgerator. I got home while they were there and they didn't mention that to me until I went into the fridge after offering her a water. When I emailed the owner to tell him I no longer wanted their services, I never even got an acknowledgement. It's a real shame because I really liked them at first. My mother actually asked one of the girls for the company's contact info and the girl handed my mother a paper with a different company name on it!
Posted: 12/17/2012 • Link to this review
When it comes to cleaning I must say that the cleaning job done by the two women that cleaned my house did a wounderful job. They did everything I asked them to do in the time frame they had and loved it.
Posted: 11/05/2012 • Last edited: 11/06/2012 • Link to this review
Two girls entered the house with loads of cleaning equipment so I was very optimistic. Items on the counter tops were merely pushed back, but not cleaned. No articles on any furniture or tables were touched, therefore no dusting or polishing was done. Neither the fridge door nor top were touched.The only noticeable improvement was the use of the vacuum cleaner..but again, nothing on the floor was moved. I am disabled so stayed out of their way assuming they were doing their job. I foolishly tipped them very generously, but that was before I checked on the results of the two hours of housecleaning that I had expected. Now I have noticed so many negative reviews. Again, I should have checked first! Beware...a waste of time and money.
Posted: 10/18/2012 • Link to this review
Too much wrong to write it all. Just plain horrible. Those who rated this company with more than 1 star must have had a different crew than the 15 year old boy that came to my house. They used my vacuum, had no furniture polish and used my rags. I paid for 2 hours they stayed no more than an hour and a half. I had to tell them what to do. I called the owner manager and he was a total jerk.
Posted: 7/11/2012 • Link to this review
My wife and I got a Groupon for 4 hours of house cleaning and the people that came to clean are house did a good job. It was the best cleaning job we have had in a long time.
Posted: 6/23/2012 • Link to this review
Had a Groupon and this cleaning company came in and did a great job cleaning my house. The came in, Moved my out of the way so they could clean and clean they did. my house looks like new again.
Posted: 6/15/2012 • Last edited: 6/19/2012 • Link to this review
I got 4 hours worth of cleaning from groupon and the place has a new look to it because of the cleaning the crew did in my house. I would use them again they were on time ask me what were the most important area of my home that needed to clean 1st in the time frame the would be there and they were able to finish my whole house. Nice people, great service.
Posted: 6/09/2012 • Link to this review
Move so I can clean too is what homeowners say when these folks are around. The homeowner has to clean too! These guys weren't even worth the groupon price. The didn't clean the microwave or stove, didn't empty the trash and an awful job on the floors. It's like they didn't even show up. Terrible just terrible.
Posted: 5/28/2012 • Link to this review
I was looking forward to this cleaning service coming to clean because I do not like having to clean myself. Two ladies showed up an hour and a half before scheduled, I was home, so I said fine. They explained how the groupon worked, There's 2 of them, so I only get an hour and a half of cleaning. They asked me to show them what I wanted them to do. Um, really? You don't know what to clean? It's a house. They said they also don't do dishes. What cleaning people don't do dishes?? They also don't do laundry which is fine cause I sure wouldn't trust them touching mine. They started cleaning. Instead of starting on different parts of the house since there were two of them, both of them went into the bedroom together, and were in there for a good 30 minutes. Then they did the kitchen, dining room, living room, sunroom, and other living room in 30 minutes. All of that, in 30 minutes, then the one lady comes and tells me that they are DONE. I didn't look at my watch, so I was like um ok. I spent the next hour cleaning up after them because they did a HORRIBLE job!!!!!!!!! The floors were still dirty, they made the bed without tucking in the sheets, the toilets and the tub were still dirty, I mean what in the world kind of job do these women do?? Find another career! I went ahead and called Groupon for a refund. I will NEVER use this company again. Save your money and time.
Posted: 5/08/2012 • Link to this review
I had got a groupon and it was what you get for the price !!!! there is a long list of basic things you expect to be done,like empty the trash in the bathroom and the kitchen,dust the computer among many other object that did not touched not recommended at all!!! never again!
Posted: 5/01/2012 • Last edited: 5/08/2012 • Link to this review