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First of all, I was recommended by A Town Automotive to come to this particular location for having my transmission tested for any minor/major issues. When they told me that it was a "MR. TRANSMISSION" I freaked out. I proceeded to tell them that I had taken my car into a Mr. Transmission before and I had to worst experience ever. My friends at A Town Automotive assured me that I would be well taken care of because these guys were the most honest and friendly people in town. I called Mr. Transmission and Lowell picked up the phone, I must admit that he had the most pleasant voice and was eager to help. I explained my situation and he told me that I could bring it in at any time. I dropped off my car that day and everyone in that office was kind, helpful and even funny. Cindy and Robert took such great care of me and I knew instantly that these people were not the kind of people who tried to take advantage of someone who was in need of help. It turned that I had no major issues and they contacted me the same day to inform me of what needed to be replaced, how much it would cost and that I could pick up my car the very next day. I will never take my car anywhere else if I feel that my transmission is slipping. I recommend them over anyone else in the greater city of Atlanta!!!!
Posted: 6/10/2016 • Link to this review
Mr Transmission--Sandy Springs is a truly professional and honest company. I would give them 10 STARS if it were possible. I never take the time to write business reviews, but I couldn't pass up the opportunity to share my experience with Mr Transmission--Sandy Springs. Out of the blue my perfectly running car stopped shifting gears. Frustrated after four calls to four different auto repair and transmission shops, and being told I needed a new transmission, a friend recommended Mr Transmission--Sandy Springs. I spoke with owner Lester Hester about my problem. He took the time to talk to me over the phone, without just telling me I needed a new transmission. He asked pointed questions about my car's history to better ascertain what might have precipitated the problem. Lester described a scenario of how the gear shift would react immediately after it stopped shifting gears. His description was on point with what I experienced. He then allayed my fears about a high bill and said he thought the problem was minor. He told me to have car towed in and he would inspect the transmission for free. Lester was right! The problem was minor. Thank you Lester for being such an honest man! I would HIGHLY recommend Mr Transmission--Sandy Springs, without hesitation, to anyone and EVERYONE looking for an honest company with integrity, professionalism and great service! I know I will never go anywhere else for any transmission problems--and neither will anyone in my family! Wanda
My car was towed to Mr Transmission around 9am one morning. By 12:30pm my car was repaired, and to my surprise delivered back to my house! The two crew members that delivered my car were highly professional and very personable. One was the mechanic who explained that the problem was very minor and easy to fix. You can't imagine my surprise when I asked for the bill and he said the repair was at NO COST! It reminded me of the olden days when business people were honest and caring.
Area Atlanta, GA
Cost Less than $250
Date April 2016
Posted: 4/15/2016 • Link to this review