The installer who arrived was rude, negative, and argumentative from the start, and frequently used profanity (I had my mother visiting with me). He was very inconsiderate of my home and dragged his tracing equipment against the walls, moved items and entered rooms and closets without asking, and would walk away while I was talking. I was quoted a 3-4 hour job, and while he was onsite I got a call from their office stating it would be 8-12 hours and over a thousand dollars. Installer took two hours to try and run a cable roughly 15 feet and then ended up drilling a hole through the wall by accident. He demolished utility boxes without permission and did not communicate or ask my input on anything. Manager had to come when I asked tech to leave and all they could say was "sorry." Used them years ago and had a great experience, sad to see that has changed.
Posted: 12/28/2010 • Link to this review