Munich West Inc

5 star rating 23 Reviews

(404) 418-8801 Call

Write a Review Write a Review

2990 N Decatur RoadDecatur, GA 30033

Kudzu - Best Of Winner

Displaying 16-23 of 23

Reviews

  • Munich West Inc - Decatur, GA -  Jetset83

    Reviews: 12

    Trustworthy BMW specialists
    Jetset83 (12 reviews)
    11/29/2009

    Steve, Mike & the gang make Munich West a real class act, no matter if you're driving an old beat up Volvo 240 with a quarter-million miles or a new BMW Z4. I own neither of those cars, but always took my BMW e21 to them for everything. Still have the old car (not a daily driver, more of an antique project car now) and need to get some things done and MW will be doing it. They're honest, trustworthy, and do the work right the first time and have been doing so for over 30 years. Some may say the price is high, but I have never taken my car to a dealer so I can't compare. Price is fair if you want peace of mind knowing your car was competently repaired and not just "worked on."

    More »

    Was this review helpful?

    (0) (0)

  • Munich West Inc - Decatur, GA -  HHHonest

    Reviews: 2

    Customer Service Not Included
    HHHonest (2 reviews)
    8/13/2008

    I went very far out of my way to take my car to Munich West based on the recommendation of a friend. I received poor/rude treatment. I am so disappointed. Three strikes and you're out Munich West: 1. They charged me $56 to run a scan on my Volvo for a check engine light. Hmmm... let's see... Crank car, plug in, read output, collect $56. Does that seem fair to you? If so, I have a time share in the Bahamas I would like to talk to you about. 2. When trying to figure out a way to return to Munich West to get my $56 worth by getting them to actually run a THOROUGH scan on my car, they were not willing to work with me AT ALL. They wouldn't allow me to bring the car in and wait, they would only allow me to bring the car in at 8am and rent a car, and they aren't open on weekends... so now I need to take time off from work. Sounds to me like my total is now $56 + $46 (rental) + 2 hours off from work to make sure I don't have to rent the car for an extra day. 3. STRIKE 3. When trying to figure out a way to not have to spend OVER $100 just to find out what is wrong with my car, I called Munich West. Talk about customer service!!! The fellow in charge remembered me and YELLED at me that they only do oil changes and computer read outs past 1pm. Hm. Somebody had a case of the Wednesdays. Result: I refused to give Munich West my money, and immediately called Braxton Automotive on Howell Mill.

    More »

    Was this review helpful?

    (2) (1)

  • Munich West Inc - Decatur, GA -  LD0708

    Reviews: 1

    Great Reviews are ALL true!
    LD0708 (1 review)
    5/09/2008

    They didn't try to sell me what I didn't need (I'm a woman so I have encountered that elsewhere a lot). The repairs I had done solved my problems. VERY HAPPY! Got helpful general auto advice from REAL skilled mechanics who know what they're doing (as opposed to those idiots at the dealerships that have told me a bunch of bull since day one) I saved over 40% by giving my business to Munich West and enjoyed the experience. Will be taking my car here for ALL my BMW needs.

    More »

    Was this review helpful?

    (0) (1)

  • Munich West Inc - Decatur, GA -  lew147

    Reviews: 8

    Solid, trustworty
    lew147 (8 reviews)
    2/29/2008

    Just got rid of my 1997 Saab 900, but thought I should put in a good word for these guys before I forget. Took my car to them probably 10-15 times in 8 years. Never once tried to sell me on work I didn't need done. Steve's unfailingly pleasant to deal with. Mechanics really seem to know what they're doing.

    More »

    Was this review helpful?

    (0) (0)

  • Munich West Inc - Decatur, GA -  BluPHI

    Reviews: 2

    THEY LIVED UP TO THE REVIEWS
    BluPHI (2 reviews)
    2/10/2008

    I recently required 60K service as well as investigating a slow oil leak on my vehicle. I contacted the dealership and was astounded by the price. Since I've used Kudzu for other services I went searching. I found Munich West and read the reviews. In the meantime I had to go on a trip and my drivers windows cable broke. I called the shop and told them about the window and that my car, 2003 SAAB, was also in need of its 60K service. Much to my surprise I was told they would check the window to verify that it was indeed broken prior to beginning any service and conduct my 60K service. Boy was I shocked when they called to give me the price! Can you believe they fixed the window and performed the 60K service for less than half of what the dealership wanted!!! OMGosh! My car is humming and I have a one year warranty. I still am shocked that there truly are businesses out here that aren't trying to wipe out your savings. I obtained top notch service and have found a business that I can count on in the future to keep my car in tip top running condition. If you possess any of the specialty cars these guys work on turn tail and run to the shop. You will NOT be disappointed.

    More »

    Was this review helpful?

    (0) (0)

  • Munich West Inc - Decatur, GA -  asdfjkl:

    Reviews: 65

    Go west my son. Munich West.
    asdfjkl: (65 reviews)
    1/22/2007

    Still true. I wrote this review last year and have since been to see Steve at Munich West for my brakes and other scheduled services. They really do an incredible job. Definitely take your car there for it's maintenance or major repair. You will be glad you did. I have tried to like the dealership service depts. They have coffee and donuts and semi plush waiting areas and semi talented service reps, but how are the mechanics? Are they really better and more motivated than private owner operated shops? Uh no. No way. I get better care and service for a 1/3 of the cost of the local dealers at Munich West. They charge a fair fee for their skill care and judgement. My X-5 just goes. No whining or rattles or issues. They even helped me with a new, used car selection. Call for a consultation or make and appointment. You will love what they can do for your car or large fast SAV.

    More »

    Was this review helpful?

    (0) (0)

  • Munich West Inc - Decatur, GA -  handsomedan

    Reviews: 2

    used these guys for years
    handsomedan (2 reviews)
    1/22/2007

    Best place to take your BMW, I'm a big comparison shopper, and Munich West was always professional, honest, and reliable. Whenever I needed a repair, I always compared the prices of the parts from what I could get online versus what a mechanic would charge. At Munich West they were always dead on, even if it meant they were only making $45 on a repair with a $500 part. Hated to sell my BMW cause I'd have to find another mechanic. The followup letters and discounts were always a great perk too.

    More »

    Was this review helpful?

    (0) (0)

  • Munich West Inc - Decatur, GA -  RIFFY1

    Reviews: 6

    continued great service
    RIFFY1 (6 reviews)
    12/15/2006

    wrote a review back in 2006 after i took my bmw x5 here. since that time i have consistently used munich west w/the same level of quality workmanship and competitive pricing. just had my 30,000 mile service and my car is hummin'!! do yourself and your car a favor and check out steve and company at munich. thanks guys.

    More »

    Was this review helpful?

    (0) (1)


Business details

Service Area

  • Buckhead
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • Dunwoody
  • East Atlanta
  • Lilburn
  • Midtown
  • Roswell
  • Sandy Springs
  • Snellville
  • Stone Mountain
  • VA Highland/Morningside

Kudzu's "Best Of" Winner

Munich West Inc - Decatur, GA - Best Of 2013 - Kudzu.com

Hours of Operation

  • MON
  • 08:00am
  • 06:00pm
  • TUE
  • 08:00am
  • 06:00pm
  • WED
  • 08:00am
  • 06:00pm
  • THU
  • 08:00am
  • 06:00pm
  • FRI
  • 08:00am
  • 06:00pm
  • SAT
  • SUN

Photos

Generic
6 photos
Album: Generic
1 of 6