Absolutely DO NOT do business with Mystique Oil in any way shape or form! Not only do they have dozens of complaints all over the internet, but I had multiple horrible experiences with them mirroring the exact incidences that other people have complained about. They overcharge for "imaginary work" they perform...they install parts without owner concent, then send you bills for them...they lie about pricing, parts and boiler servicing. They charged me $160 while I was away at work for changing a $7 filter on my furnace, spending 15 minutes inside!!! They claimed to do a "full furnace maintenance and cleaning" yet my father said they had no tools, no vacuums, their truck pulled away within 20 minutes!! I'm having Power Fuels come tomorrow to do a real servicing and inspection and they will be signing affidavits against Mystique Oil if I decide to take this any further. BUYER BEWARE OF MYSTIQUE OIL! HORRIBLE COMPANY AND HORRIBLE REVIEWS EVERYWHERE!
Posted: 6/19/2012 • Link to this review
Lost my check then had the gall to blame me and tried to charge me more!!didnt offer to look for check or pay part of stop payment fee....obviously dont value their longtime customers. Dont bother to do business, you are a dollar sign only, you dont matter as a customer. Buy your oil somewhere else!!!!
Posted: 1/10/2012 • Last edited: 2/28/2012 • Link to this review