Please note that this process does not remove scratches, so it cannot be compared with a sanding process. They use a large plastic-based "scouring pad" to burnish the floors, which basically removes surface dirt, but it does not remove the old polyurethane. The product itself is a patented liquid that is essentially mopped on your floors. It dries pretty quickly and the odor is minimal (it does have a smell sort of like glue, but not as bad as polyurethane). If your floors are in pretty good shape and you have money to burn to make them a little shinier, then go ahead and have it done. Otherwise, get them sanded. We paid nearly $3,000 for our floors to be done, and I think it was really worth about $500. Also, make sure you go through Home Depot (since NHance is owned by Home Depot). DO NOT go through a direct NHance franchise. This is because if you have any issues with your floors, you can have Home Depot correct the problem for you. Finally, I will reiterate that I do not think this was a good value for the money. The process they use is not special, only the product. The owner seemed very rushed and didn't take the time to do a good job. I recommend that you wait until the patent expires on the product and buy it for $14.99 a gallon and do it yourself. If you know how to swing a mop, you are qualified.
Posted: 10/30/2009 • Link to this review