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I took my son's beat-up 2002 Mustang in for 2 tires, alignment, and a free brake inspection. I stressed that I would need to authorize any additional repairs because I would not put more than $500 into a car that was only worth $1200 on a good day. Long story short, they did over $1000 in extra work all without my authorization and then refused to do anything more than take 10% off the price. I'll be calling the NTB district manager and the BBB tomorrow. Tonight I'm telling my story on every social media review site I can find. I got flim-flammed and that ticks me off. When I get ticked off I get vindictive. I'll sleep better tonight knowing that I may have cost this place some business.
Posted: 1/26/2016 • Link to this review