I have never been treated so poorly in a retail store! We had made an appointment days in advance to look at dresses and arrived right on time.There were 2 employees at the front desk. We allowed them to finish what they were doing ,then told them our name and that we had an appointment. One of the employees looked up from her paperwork and said nothing and returned to her papers. The other employee said we'll be right with you. From that point on not one person spoke to us. We had pulled some dresses to try on...asked if we could use one of the empty dressing rooms...then proceeded to try at least 20 different dresses. No one spoke to us or helped us in any way, even though we were all one area and they had to walk around us several times. I might excuse this behavior, to some extent, if we hadn't made an appointment,but under the circumstances their conduct was rude and totally uncalled for. Under the current economic conditions you would think they would bend over backwards for customers. I would not recommend this shop to anyone nor would I ever order dresses or any other merchandise from them.
Posted: 2/08/2009 • Link to this review
You know the scene in Pretty Woman where Julia Roberts goes into the fancy store and is treated incredibly rudely by the salespeople? That describes the experience of trying to shop here. I took the time to make an appointment and showed up early for it. I was completely ignored by everyone working the front desk. I was told they'd be with me in "just a minute" and looked at as the person answered the phone instead of talking to me! The entire time we were in the store, only one salesperson spoke to us and that is because we approached her. They were the rudest people I have ever encountered in a store. I don't care if they have a good selection of dresses, I would rather drive from Indianapolis to Cincinnati to shop instead of going in this store again. I would not recommend this store to anyone and my only advice is to stay far away!!!
Posted: 2/06/2009 • Link to this review