I went to this store for the first time on Saturday. The service counter man made an error in looking up the part that caused me a significant amount of trouble. When I went in to speak to the manager the next day, he completely took care of the problem and was extremely friendly while doing so. Great customer service. On my second the people at the counter went above and beyond my expectations. In this store customers are treated the way that we would want them treated if we owned the store.
Posted: 7/03/2007 • Last edited: 1/02/2008 • Link to this review
Napa Auto Parts is an okay auto shop store. They don't have a very big selection to choose from. But the products they do have are of great quality. The store itself could be a little neater and more organized. I had difficulty finding what I needed. Good customer service.
Posted: 12/08/2006 • Last edited: 1/02/2008 • Link to this review