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Nelson Exteriors was referred to me by a number of people on the NextDoor neighborhood site, and was already in their recommended section for satisfied customers. We have received many compliments on our house after they completely repaired, resided and painted the entire outside of our home, to include door and window replacement. I obtained 4 estimates, and not only was Nelsons the least expensive, but they included several things the competition did not. Everyone was helpful, friendly and professional. The project manager came to the site every day, and talked to me numerous times while the house was being worked on to make sure we were all on the same page. I feel they went what I would consider "above and beyond" in their scope and duty. I would use them again without hesitation, and highly recommend them.
completely repaired, resided and painted the entire outside of our home, to include door and window replacement.
Area Marietta, GA
Cost $15,000 - $19,999
Date August 2018
Posted: 9/15/2018 • Link to this review
Nelson Exteriors was referred to me by a number of people on the NextDoor neighborhood site, and was already in their recommended section for satisfied customers. We have received many compliments on our house after they completely repaired, resided and painted the entire outside of our home. I obtained 4 estimates, and not only was Nelsons the least expensive, but they included several things the competition did not. Everyone was helpful, friendly and professional. The project manager came to the site every day, and talked to me numerous times while the house was being worked on to make sure we were all on the same page. I feel they went what I would consider "above and beyond" in their scope and duty. I would use them again without hesitation, and highly recommend them.
Posted on GuildQuality: 9/15/2018
Just wanted to let you know how very pleased we are with the recent work you did for us. These represent the 3rd and 4th projects we've had done by Nelson at our two properties and you continue to provide quality and professional work. I cannot recommend you enough.Justin and Lazaro were very professional and communicated well. The work crews were clean, professional, and took such good care to not damage anything as they moved and protected the furniture, decor and floors for the painting. They did a great job of respecting the fact that we work from home and organized the work so that they were not unduly disruptive.And got it all done well in advance of the wedding too!Thanks again. Hopefully it will be a few years before the next project, but we know who we are going to call.
Posted on GuildQuality: 7/30/2018
Quality work at the price quoted. No one tried to "up-sell" us and the workers who came to our house worked hard to complete the job in a timely manner. I would recommend this company to anyone needing their siding replaced.
Posted on GuildQuality: 7/28/2018
I had a good feeling about Scott when I met him. He was very personable and he listened to me. He followed up in a timely manner and gave me a fair quote compared to other companies I tried. My project manager Lazaro was great too and kept me in the loop every step of the way. My house looks great and I will definitely recommend them.
Posted on GuildQuality: 4/21/2018
I would highly recommend Nelson Exteriors to anyone doing a large project. Their customer service is warm and professional, and their work is impeccable. They take the time to do it right and to check in with you every step of the way. They were receptive to all of my questions, concerns, and last-minute changes. Based on previous renovations, I had no idea it was possible to come out of such a large project feeling so pleased. My house looks beautiful and I appreciate it every day.
Posted on GuildQuality: 2/13/2018
Nelson Exteriors gave us new siding on our house and painted the brick and siding. Their company did a fantastic job from start to finish and they were very professional. We really wanted one company that would do everything and Nelson Exteriors really impressed us and paid attention to every detail.
Posted on GuildQuality: 8/24/2017
Great company to work with. Staff is helpful and courteous. Work was done in a timely, professional manner. Crew took care of touching up anything that was missed. Will use them again. Would definitely recommend their services.
Posted on GuildQuality: 8/12/2017
We contracted Nelson Exteriors to do multiple jobs around our home, and we started seeing problems before they were even finished. The first problem was a 4k door which was not what we had discussed in person. The assured us that it was (even though I tried to reject the door) and tried to smooth it over by saying "they do not make mistakes like this because their quality of work is how the depend on business". As a side note, the owner was very condescending to me as a woman trying to express problems. The problems continued when I found work on the back door was poorly done - a main structural piece was left out that would have caused a host of problems down the road. At this point they had a higher person come in and confirm that the quality was unacceptable. We got a profuse apology and I was able to show the new person other small items that were done in haste and poorly. It's now a year later and I am still finding issues. What I thought was "sticky" items in the glass of our doors, was in fact, some cutting into the glass. Not the decorative sort, but someone obviously trying to remove the protective film or something and using a blade on the glass. Blinds not connected correctly (and in one case falling on my head). Window sills that were supposed to be repaired, in poor shape. On and on. Had there been 1 or 2 problems and everything else great, then I would have been fine never leaving a review, but the fact I regularly am reminded prompted me otherwise.
Area Decatur, GA
Cost $10,000 - $14,999
Date January 2016
Posted: 1/24/2017 • Link to this review
We were sorry to read of your issues as they were news to us. Nelson Exteriors is committed to our customers and would welcome the opportunity to correct any problems that you may have related to the work that we did in your home. As you noted, we did come out and took care of the issues we were aware of. All of this was before receiving any payment for the work.
To our knowledge, the blinds that were reinstalled were meant for the door that was previously there. We reinstalled them as you requested, but they are not the proper fit for the new door.
Please feel free to give us a call: 678-283-8171
Workers appeared to be experts in their craft and did not seem to mind my watchful eye. The carpenters and painters worked with excellence. I would recommend that when you get your quote though, that you pre-negotiate any possible "what if" scenarios and get them in writing. You can negotiate a better price than you get it you wait to discover you have missing sheathing or rotten wood that needs replacing. I personally failed to confirm the storm door as a part of the package since I was changing colors. I found out near the end of the job that it was not included as a part of painting the "whole house". Nonetheless, the quoted job was performed with high quality workmanship, As well, we reached an amiable agreement on the few extras discovered. If and when I found any small thing after completion, I called the foreman Lazaro and it was handled with a smile 'to my satisfaction". I would use them again and would recommend to a friend.'.
Posted on GuildQuality: 11/09/2016
Everything went smoothly and the staff has great communication and are friendly. Everything was completed in a timely manner. We are very happy with our new Windows. I will definitely use them again.
Posted on GuildQuality: 9/01/2016
I interviewed several contractors for the job. It was a very big job and cost was a factor and I also wanted good quality work. From the very start Chris spent several hours with me before he even tried to make a sale. The others contracting companies just wanted to make a sale. He cared about making my home more energy efficient and taking care of my needs. I am super happy with them.
Posted on GuildQuality: 8/29/2016