The male employee there yelled at the customer the whole time I was in the store waiting to be helped and insulted her while she was simply trying to explain why she didnt think the product was working. The customer was incredibly polite and just trying to get some help and exchange the orthodic product for a pair of shoes that seemed to have helped her foot pain. By the time the consumer left the store the poor woman was in tears! If I could give the customer service a -1 star, I would! Needless to say, I will go else where for my shoe support.
Posted: 5/22/2010 • Link to this review
I feel like I went to a used car lot. The sales pitch is high pressure and the product is overpriced. Beware. Go to a podiatrist first! They will allow no returns, even of parts of the package that you have not used.
Posted: 7/29/2009 • Link to this review