Our last housekeeper was disabled and supplementing his income. After 10 years, we dismissed him for poor performance. He then tried to extort money from our Home Owners Insurance for an accident that was "HIS" fault. We decided never to leave ourselves that vulnerable again. NCA was the answer. They do a GREAT JOB. They have given us not only a clean house but peace of mind.
Posted: 8/13/2008 • Link to this review
I have tried many of the services in San Diego but Never Clean Again was by far the very best! The people on the telephone are friendly and were able to get something scheduled for me right away. The cleaning staff arrived and were nice. Boy do they work their butt off. I was only planning on using them one time to clean before a party but I started bi-weekly service with them and it's been so nice coming home to a clean house. The owner came out and checked the work and I know they have a quality manager that has been out also. They are really on top of it!
Posted: 8/08/2008 • Link to this review
I was disappointed with the quality of the service. While the cleaners are very nice honest hard-working people, they do not do a thorough job. Way too much money to come home and find a layer of undisturbed dirt still on the stairs and little ridges of damp crud where you could tell they quickly mopped just the middle of a room. They do a nice job of polishing the chrome fixtures and putting that little hotel fold on the toilet paper. But I don't want it to just look clean; I want it to BE clean. I guess if you want something done right -
Posted: 10/03/2007 • Last edited: 1/02/2008 • Link to this review
I am sorry to hear that you were not 100% satisfied with the services we provided. Our policy is that we will come back to your house and re-clean the areas you are not satisfied with if you call our office by 11am the next business day following your cleaning. We are not able to fix a problem if we don't know that a problem exists. Hopefully you have or will notify our office so we are able to correct the problem and get the cleanings back on track. Thank you, Jack George, Owner
Not typically a complainer, but I was truly disappointed with the house cleaning service I requested. For that kind of money, they need to do what they said they were going to do. It is unfortunate that I have to make arrangements again since they did not do it right the first time.
Posted: 8/30/2007 • Last edited: 1/02/2008 • Link to this review
NCA has been much more reliable than the last cleaning service I used. They show up on time with a crew of 2 people, always have all the equipment and supplies you would expect a cleaning company to have. They clean my offices quickly and efficiently, just like they are supposed to.
Posted: 7/15/2007 • Last edited: 1/02/2008 • Link to this review
NCA is the most professional, reliable, and flexible cleaner I've ever had. I work from home and they always go out of their way to adjust to my changing schedule. And the little things I ask for from time to time are remembered when they come back again next time. I love them!
Posted: 4/23/2007 • Last edited: 11/04/2008 • Link to this review
I have used Never Clean for about a year now, and it is the best cleaning company i've ever had. The cleaning crew are the best. They seem to work very well together, are honest and reliable. You should give them a try.
Posted: 11/03/2006 • Last edited: 1/02/2008 • Link to this review
Member of the Better Business Bureau, Member of ARCSI (Association of Residential Cleaning Associates), Member of the House Cleaning Alliance, Member of GSDBA (Greater San Diego Business Association).