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The staff / project managers / estimators are top notch, friendly, etc. but the company was trying to force me to pay money up front prior to starting work and would not compromise on an amount. I had some water damage while my home was under contract to sale. I was all set to have work done when I got a call the day of the work (people from the company were actually at my house). The business manager informed me that I would need 50% up front to start the job and 50% at completion. This is the first time I had been told this and my insurance adjustor told me that these companies understand this and would not requirement payment upfront. I had not even gotten the insurance check yet. I was shocked and felt I had a gun to my head since the work had to be done quickly and I was scheduled to go out of town the next day. I didn't feel good trusting a company that does business like this, so I had to find another company to do the work. I personally wouldn't waste my time dealing with the company. There are too many other companies that are more than glad to help you through an experience like this.
Posted: 6/16/2011 • Link to this review
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