Displaying 31-45 of 107
Jim setup 2 appts with me - first one he rescheduled to the next day then called back 2 hrs later (after I had re-arranged everything so I could do the new one) to say he could make the original appt but I couldn't so he guaranteed me 1000% he would be there for the second appt (I asked him to tell me straight if he could not make it - he said 1000% will be there) - the next day I hear nothing so I have to call him - he calls me back at noon on a Friday to say he can't make it - I say "tommorrow - Saturday?" he says "No..." - so now I have to pay premium weekend prices because I believed Jim at Omni Plumbing.
Posted: 3/23/2012 • Last edited: 3/13/2013 • Link to this review
FROM THE OWNER: Yesterday was not a normal day, We had a dentist office that had urgent health issue due to the fact that they had a sewer back up causing raw sewage to flood the floors and they were having to send patients home. When we realized that we were not going to make it we did call 3 other companies that we network with to see if they could come out and they were not able to make the call. We at Omni Plumbing are very sorry for not making the call in a timely manner. We did try to get out that but you stated that you could not make it at that time yesterday, we then called you the following day to tell you that it would be later that day before we could get out and for you not to leave work until you heard from us. We informed you that we would give you a 30 minutes heads up so you could leave work and make it there. We never meant for you to feel that we bailed on you at 12:30 today. We could have came out today at 3:00, but at that time you had already sent the bad review in. Again we are very sorry and as you can see from our other reviews our goal is to make each and every customer happy. We are a small company trying to keep overhead down so we can pass the savings on to our customers. Each and every customer is very important to us and we strive to do whatever is needed. Jim tried his best to work the scheduling out, we already had a full day scheduled the following day but told you we would work you in. We recieved this review before we even had fair time to come and complete the services at 1:02 in the day. Again, Please read the rest of our reviews this is not normal business practice for us. We believe this review is unfair.
I was trying to get a better quote on a sewer line repair - Jason arrived on site within 2 hours of my phone call. He beat the quote I had from one of the "big name" plumbers by almost half and a by the end of the day my sewer line was completely repaired and in working order. I fully recommend Jason, Tim, and John for any plumbing or sewer repair needs. You can count on them for fast service, an honest fee, and quality work.
Posted: 2/12/2012 • Link to this review
Jason and Jim were professional and went out of their way late on a monday night. They installed a reverse osmosis water filter under my kitchen sink. Jason had to come back with a part two days later. Jason made sure it was hooked up perfectly and checked the whole system thoroughly. I highly recommend Omni plumbing and I will never use anyone else.
Posted: 2/01/2012 • Link to this review
Very prompt for appt; reconnected kitchen drains after replacing countertop; Jason would not leave until assured there were no leaks. Excellent customer service. Would highly recommend.
Posted: 1/27/2012 • Link to this review
I came home at 3:00 on a Friday afternoon to find a small river running through my yard. I called Omni who had recently done a nice job replacing our water heater and even though it was almost quitting time on Friday, Jason and Jim came out immediately and fixed the broken pipe. When Jason replaced the water heater we asked about a part that another plumber had added to a quote. He checked it but told us it did not need to be replaced. We appreciated the honesty and the reasonable rates charged for both jobs.
Posted: 1/17/2012 • Link to this review
Thanks for spreading the word, we are so appreciated for our return customers.We always want everyone to know and feel how important their business is to us.
Called Omni again since they did such a great job last time. This time they fixed a leak in the front yard - but three weeks later there was a leak again. I called and Omni's people came out and fixed it for free since the part they installed was defective. Jason worked his butt off out in the cold. Great job - they are just the nicest people and they know what they are doing. If you need a plumber who does the job right - call Omni - they are the BEST!
Posted: 10/05/2011 • Last edited: 11/18/2014 • Link to this review
We always try to fit everyone in the scheduling that day sometimes putting ourselves under stress, but everyone's problems are important. We will always do our best for same day service, if you've ever done it, what a challenge
I have used Omni 3 times so far for vaious properties and they are very prompt, professional and do the job right! I could not be more pleased and I will continue to use them for my future plumbing jobs. They are the best that I have used so far, and I have tried many.
Posted: 9/15/2011 • Link to this review
After several misdiagnosis by other companies, OmniPlumbing understood and fixed the problem. Prompt, knowledgeable and trustworthy. Thank you! CraigRoswell. Helped repair condensation drip caused by water heater by installing blower and corrected/fixed vent line
Posted: 8/30/2011 • Link to this review
Great service, extremely friendly and thorough. I needed a new gas line for my new cooktop and they were great. The finished job looks fabulous (which is a weird thing to say about a gas line, I know). Quality work from a quality team. Would definitely use them again.
Posted: 8/16/2011 • Link to this review
I cannot say enough good things about these guys! I called to set up an appointment this morning, and they were here ten minutes later! On top of that, they were completely done within 43 minutes of the phone call. From first phone call to job completion it was 43 minutes, seriously! I was able to get my leaky bathroom faucet fixed on my lunch break, with time enough to spare to actually eat lunch too! I never expected that. There was no mess when they left, and they were nice to boot. I very highly recommend Omni and will use them for all my plumbing needs in the future. And I won't procrastinate about getting plumbing stuff fixed anymore, they made it so easy. Thanks guys! Update: I had a leaky toilet this morning, called them up and they were once again here within half an hour! Fixed it up in less than an hour, and did a quick bit of fixup on our water heater too. These guys are the best. Thank you Omni!
Posted: 8/15/2011 • Last edited: 2/22/2012 • Link to this review
I suddenly had plumbing problems at multiple houses (primary residence and a rental). Jason and Tim rushed to the rescue. They came when promised and came prepared to fix the problem(s). One job was large (a new water line from meter to house) and one was small (replace house pressure regulator valve). Seems all plumbing jobs have a few challenges and these did. But Jason and Tim dealt with them. They are prompt, honest, and their pricing is fair. Highly recommend.
Posted: 8/09/2011 • Last edited: 2/22/2012 • Link to this review
Very friendly and competent. Jason and Tim came promptly as promised and performed their job perfectly and went the extra mile. Would definitely use them again (but hopefully won't have to ;)
Posted: 8/01/2011 • Link to this review
On6/9/11, I hired them to pin-point the location of leak underneath the house and than fix the leak. They came on-time and knew what they were doing. However, they could not solder the copper pipe because it was going to take forever to suck the water out of the hole. With water around pipe temperautre can not rise enough to melt the solder. So they use next best option and it is working fine. But, the fact that they went with option 2 because they did not have bigger vacuum and/or water pump. Second, I was caught off-guard when they started to drill the holes in concrete in the breakfast area which resulted in a small cloud of concrete dust around. I rush to cover the areas around with bed-sheets to protect the rest of the house. 1. They should have advised me and given time to cover-up the areas in house. 2. They should have working dry vacuum to collect the concrete dust at the source which is at the end of drill bit. Also, they need a screen around working area to contain the dust. Pricing was good. Attitude was very good. They started and finished the job on-time. If I had same problem again(I hope not!) I would hire him again as long as they come better equipped than before.
Posted: 7/13/2011 • Last edited: 7/19/2011 • Link to this review
At Omni Plumbing Services, customer satisfaction is our number one goal. We have 20 years of experience in metro Atlanta. We offer commercial, industrial, and residential services, from minor repairs to major projects. We have 24 hour service for our customers, thus we will always be ready if a crisis may arise.
1.) To provide 100% customer satisfaction.
2.) To provide our customers peace of mind, knowing they are in sound hands.
3.) To turn every.. 1st time customer into a lifelong customer.
-Water Line Repair/Replacement
-Water Heater Repair/Replacement
-Video Drain/Inspection Services
-Complete Plumbing Repairs
-Grease Traps Installed/Pumped
-Gas Lines Installed
-Heating/Air Conditioning Services
Omni Plumbing Services employes only state licensed plumbers. Omni Plumbing Services is fully insured with Allen Insurance Group, Gainesville GA, phone number (770)534-1574. Please feel free to call with any insurance questions that you may have.
* 24-Hour Service Available
Omni Plumbing Services offers tankless water heaters, water saving plumbing fixtures and a variety of ways to help you go green. Call today!