We are a growing small business. We understand the fluctuating needs of home users and small businesses. That is why our service has been tailored specifically for home users and growing businesses. We can help you with any computer problem in your home or office.
We are San Diegan volunteers who consistently use our computers daily. We have used On-Site Techs for three years; they are the most knowledgeable computer techs we have dealt with. Phone calls are returned promptly. Home visits to resolve issues are nearly immediate. Problems are solved right the first time. If John can't figure out the problem on-site, he'll take the CPU to his business and work on it until it repaired to his satisfaction. John Airy in our opinion is the best in the business with reasonable rates. We soon will replacr our 8-year old computers. Our strong confidence in John's abilities and experience allows us to rely on him to tell us the brand, speed, type, and options we will need on the computers to buy where he will then set them up. We also find On-Site Techs website very useful; every from internet safety information to tutorials, data backup and more in plain language. Awesome company and a pleasure to do business with! Truly a 5-Star operation! Thanks, John Jon McMullen
Area San Diego, CA
Cost Less than $250
Date October 2017
Posted: 11/15/2017 • Link to this review
John did a fantastic diagnosing some operating system problems and setting up our wireless network for optimum performance among various things. Can't say enough about his quality of work. Completely satisfied. Hire him with confidence.
Posted: 2/14/2011 • Link to this review
We had John out to try and recover some data, turned out that problem was the people that had worked on our computer before John. He spent a lot of time and was very fair in what he charged us. Called him back last week cause the pc wouldn't boot up. Turned out our hard drive failed, John took it out and tried to recover our data, but no luck. He was always very polite and helpful. Didn't want to charge us for the last time since he couldn't recover any of the data, but we paid him anyways cause he earned it. We will use him again.
Posted: 11/13/2010 • Link to this review
Anyone that has been held hostage by an aloof, condescending tech should consult with John. My home system was custom built by my previous tech who led me to believe that he was the only one that could manage his creation. So when Dr. Frankenstein disappeared, John was able to navigate, diagnose, and recommend a simple fix to the problem in a matter of just a few minutes. His honest, straightforward approach is a breath of fresh air and I will continue to utilize his services.
Posted: 2/12/2010 • Link to this review
Although we had to have John out several times over a course of a week everytime he was very helpful, polite, and everything works great now! We will definitely be using him in the future! Would recommend to anyone!
Posted: 11/12/2009 • Link to this review
i had on site techs repair my laptop, they were honest and very easy to work with right from the start, they fixed my laptop and i was on my way with little down time. would use them again, great company!
Posted: 11/07/2009 • Link to this review
We have a fairly complex digital audio production setup from the server with 4 workstations, to the 2 online streaming machines, to the additional laptops, not to mention VPN for all of the principles and John has answered the challenge in a big way no matter what we've thrown at him. The net result has been 100% uptime and that's invaluable in the media business. Tony T & T Creative, LLC
Posted: 10/29/2009 • Link to this review
John was great my computer wouldnt come on he had it up and running in no time! He knows what he is doing and I know he will always be there when I need him. He gave me more info about my computer than anyone ever did. Thanks John!!!!!
Posted: 10/16/2009 • Link to this review
My computer was a mess. John got to my house at 6:30 and was there for 4 hours. He was determined to get my computer running right. Not only was he knowledgeable but he was honest. I didn't feel he was taking advantage of me for not knowing anything about computers. And he explained as he went along. I WILL be using John in the future and will recommend him to anyone that needs help. Thanks John!!!
Posted: 10/01/2009 • Last edited: 10/15/2009 • Link to this review
Unlike his competitors, John didn't just give a window of arrival for his service, he gave an actual appointment time and then arrived early! He fixed the problem with our internet reception and then did a couple of other things just because he could. When a minor problem surfaced later he took care of it remotely and didn't even charge. That kind of service and integrity is hard to find in any industry, let alone in the mystifying field of technology.
Posted: 5/02/2009 • Link to this review
On-Site-Techs are great and I would 100% recommend their service. I bought a new computer and needed help not only setting it up but I needed a new video card and router installed. All was taken care of and in a friendly professional way. As problems arose they were dealt with. I will use them again and again and recommend them to all my friends.
Posted: 1/12/2009 • Link to this review
We have an unusual set up in our church as our wireless system has to transmit through thick walls and quite a distance. We had been having problems for over 3 years when John came to the rescue. He analyzed our problems and then put in the fixes. We are extremely happy with his services, dependability, and quick response. Cherie McGruer Office Manager
Posted: 12/03/2008 • Link to this review
My computer crashed after installing Microsoft Service Pack 3. I attempted to go into safe mode & delete all downloads for that day. However, I got error messages when I booted up & lost the use of my internet browsers. So I called On-Site Techs & spoke to John Airy. He was knowledgeable & courteous. He came out, took my laptop with him & brought it back the next day. The computer works just fine now. In fact, it works better than before. I found John professional, competent, thorough & reasonable. The next time you need any computer service or advice, I highly recommend you at least check out On-Site Techs & John Airy at (619-884-8141).
Posted: 7/27/2008 • Last edited: 10/15/2009 • Link to this review
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