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Before replacing our 30yo system, we did extensive research. But who the heck understands what all the tech terms mean? Not us. We contacted the company that we've had a service contract with for 10 years and their representative spent barely 10 minutes and explained virtually nothing. He didn't seem like he cared too much that we were concerned about spending several thousand dollars with his outfit. Then we made an appointment with Joe, who came and explained EVERYTHING. All the terms, all the options, compared new tech with older, suggested different models and gave us reasons why they would be good or better than another. He explained financing options. He didn't pressure us. He was GREAT! Once we decided to go with Online, they came and installed our new system promptly, cleanly, efficiently. We love it and them. I thought I had posted this in June, but didn't realize that I wasn't signed in. We highly recommend this company for all your HVAC needs.
Posted: 9/30/2015 • Link to this review