Purchased an Oreck XL 1 yr ago, with 10 annual tune-ups included in the purchase price. Oreck Authorized Sales and Service (Snellville, GA location) took 8 days to do an annual tune-up on this vacuum, which normally takes 30 mins. During this time, they didn't answer their phone or return calls. Unbelievably, poor slow service.
Posted: 2/27/2009 • Last edited: 3/09/2009 • Link to this review
I never thought I'd say, "I love my vacuum cleaner!!", but I really do. This is a small store, but they offer a SUPER product and are helpful and accomodating in providing follow-up maintenance.
Posted: 6/29/2008 • Link to this review