As long as I can remember, my famiy has always used Orkin. When I started having pest issues, they were my go to contact. After my first service, everything went downhill, to where no one would show up after repeated calls and rescheduled appointments. After calling corporate, the issue was fixed, but now that my contract is almost up, it is happening again. Two appointments in a row no one showed up. I have never been so angry with a company in my life. The technicians are great, but your scheduling department needs a lot of work. You have lost my business.
Posted: 1/22/2013 • Link to this review
The Orkin technicians that actually come to the house and do the services are very professional and know what they are doing. When it comes to the office staff they are completley unprofessional. They are rude on the phone and do not represent the company well, to the point where I have no problem letting people know that unless they are prepared to be billed when you shouldn't be and spoken to rudely when you try and correct this issue (4 times I called to have them quit coming to our house and we didn't even sign a contract!)then stay away from this branch! Shame on these ladies for ruining your company image!
Posted: 11/03/2011 • Link to this review