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where do I begin... alot of sutle things happen along this journey that made me pause & think this was a mistake choosing this office. The wait is always too long; not enough room for seating;just to name a few. Orthodontist? gives the feel he's just there to make the paycheck. The last straw was last appt. we ran late called to see if we could still come. When we got there office not nearly as crowded as most visits. Long story short they didnt want to refit retainer without a chg even though we were told to come back when braces were taken off in a couple of wks after swollen gums go down because retainers wouldnt fit at no chg for refitting. (gums no longer swollen) Orthodontist? said gum still swollen and they dont refit every 2 wks come back at reg schudle apt (Im sure there will be a chg at that apt)my son had braces at another Ortho cost more no problems (guess u get what u pay for)cust service not good;time mgmt horrible;atmosphere poor. never again.
Posted: 12/29/2010 • Link to this review