Our areas of expertise include professional design services of interior and exterior living spaces, construction of custom outdoor¬ kitchens, roof additions, patio covers, arbors,¬ natural stone and masonry¬ elements that include fire places, retaining walls and various water features. We also professionally design and install mosquito mist away and outdoor lighting systems.
I was very un-satisfied with the delivery of my outdoor kitchen. It took this company over 3 months to finish a project that was less than 5 days of actual work. We did have some weather delays, but I felt as if I was always at the bottom of the list when it came time to do work. I want to warn anyone considering using the services of Outdoor Homescapes to be fully aware that others have had delivery issues and that Wayne always has an excuse and never a solution.
Posted: 3/20/2012 • Link to this review
Read the great reviews (two written on the same day) and you can tell them they are from Wayne Franks, the owner of the business. Really? 3 weeks to finish an outdoor kitchen? Yeah, right. It's been months with mine and still not done. This guy puts slime in slime ball. I can't even begin to describe all the issues we have had with Outdoor Homescapes. Please do not consider this company for any project. I can't protect you enough. I had a funny feeling from the start and I went against my gut and have paid the price ever since. Everything from the start was a nightmare...I can't believe I fell for this scam. He does not manage any projects on site EVER--he is sure though, to collect checks and bring in sub- par, sub-contractors to get the job done. There are so many mistakes and a lot of the project is done below average. If you try to argue with him, he blames you even after you have given home a check for $20,000. Please, I am not a disgruntled employee, I am not even a disgruntled client....I am warning you...don't consider him. Our project will eventually get done and we will be a happy once it is and not stressed out, but not because of Wayne. We will hire and pay additional costs to get it done. This man needs to be stopped! Read the other negative reviews for even more insight. Check out city search. (I wrote the same review there too) Contact those former clients. I am telling you-- this guy is a snake. AVOID!!!!!
Posted: 9/12/2011 • Link to this review
I'm more than sorry to see your review. I don't know who you are; but I wish you would call me. I have over 300 clients the last 8 years that I have my assistant calling to put their reviews on here. All the reviews are from clients that are happy. There will be more reviews coming in daily. The BBB rates us as an A rated company. All I can ask here is that you call me to resolve. Will you call me?
We had an outdoor kitchen built by Wayne (Outdoor Homescapes). The quality of the work done by Outdoor Homescapes is fine but something that any company can do. What sets Wayne apart from other companies is how badly he treats his customers. Constant delays. Poor customer service. Not finishing work that was promised and keeping our money. DO NOT hire Outdoor Homescapes!!
Posted: 6/11/2011 • Last edited: 9/12/2011 • Link to this review
We have really enjoyed our outdoor kitchen. We love to entertain and everyone agrees that it's the best part of my house. Wayne was easy to work with and most of the crews were the best! We have been completed for 11 months now and I have not found one thing Wayne got wrong. Great Job! Thanks.
Posted: 12/13/2010 • Last edited: 6/12/2011 • Link to this review
We hired him in May 2010 and it is now Nov. he still has not completed the job and he is refusing to give us our money. Hiring him was the biggest mistake we made. Do not hire
Posted: 11/07/2010 • Last edited: 9/12/2011 • Link to this review
I'm very sorry you're not satisfied with your project but the reason the project is not finished is because you had us do many adds, moves, and changes and you refuse to pay!
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