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My torsion spring broke on my garage door and I was faced with the choice to call a big box store or go with a smaller family owned business. When I saw the reviews for Overhaul I thought people might have been a bit generous with their reviews. I can assure you the reviews were totally accurate. Overhaul offers excellent service for a fair price. Nolan replaced the springs in short order and the door works better than it has in years. He definitely knows his business. I will be recommending them to others.
Posted: 6/24/2016 • Link to this review
The fully insulated garage doors that these guys installed were awesome. Great quality and they look incredible from the outside. Jason would always get back to me with my questions in a very timely manner. My neighbor actually referred me to them as he spoke highly of them as well!
Posted: 2/28/2016 • Link to this review
Excellent job, very happy with their work. I would definitely recommend this company! I called them they explained what they do over the phone. they came out and did exactly what was explained and asked of them I am very happy thank you guys
Posted: 1/11/2016 • Link to this review
*This is an updated version of my original review on 1/11/16.* We called Garage Door Services over a year ago when our garage door stopped working properly. Initially, we were very pleased with their service. Like other reviewers have written about them, at first they were responsive to phone calls, showed up quickly, and SEEMED to fix the problem. However, after several visits to our home in recent months - and after we already had paid them promptly for their services - we had a garage door that still didn't work properly. We came to the conclusion that they had not ever diagnosed or fixed the problem correctly. Also, we became frustrated when it seemed the company had stopped responding to our calls to follow up. I am happy to report now that they have responded to our calls, and yesterday replaced the entire system in our garage - which is much appreciated and perhaps what was needed from the start. We are hopeful that our garage door will now work as it should, and we are grateful that the company has stood behind its promise to fix our garage door problems. For these reasons, I have now amended my original review to provide a better rating, which is the appropriate rating I feel the company deserves for making things right with us.
Posted: 1/11/2016 • Last edited: 1/28/2016 • Link to this review
MW30004, we apologize for any issues you have had and strive to make sure all our clients are 100% satisfied. I can assure you we have NEVER taken anyone's money without the garage door portion being 100% completed. If we did not complete your garage door portion of the job, please call and ask for Nolan. I do not feel your statements are completely accurate but will do what we are capable of in making sure you are satisfied.
Very fast, reliable, and best price out of the 4 I called! Couldnt be happier, I WILL be recommending to anyone in need
Posted: 1/11/2016 • Link to this review
Thank you for the nice review
Hands down the best customer service I have ever received. Punctual, personable, tidy and thorough, crazy affordable. These guys are the best, don't bother calling around. Our garage doors were problematic in every way from the installation by previous owners to our lack of servicing them. Nolan installed low door headers among many other things and even replaced a motor with a used on he had at no extra charge (after ours blew 30 minutes after he left) . Who does that? No extra charge? Our garage doors work so much better and are so much quieter. Also, last but not least, we were blown away by how affordable Garage Door Services, Inc. was! Top-notch all around. The cherry on top was how Nolan treated my 4 year old when she wanted to talk about her Princess collection. So patient, so kind. Look no further - Garage Door Services, Inc. is where it's at, people.
Posted: 12/31/2015 • Link to this review
Thank you. Nolan has a 4 year old daughter and is very much familiar with all the princesses. It was our pleasure.
Yesterday, the torsion spring for my garage door snapped. Remarkably it was the original spring and had lasted 22 years. I called Garage Door Services, Inc and they sent out a technician the very same day. He replaced both springs on the door and had everything working in about an hour. They charged only $199 for the parts and labor, and guaranteed the work. I was pleased by the price and astonished by the rapid service. They are a local, family-owned company
Posted: 12/05/2015 • Link to this review
Thank you for your business and kind words.
Contacted on Tuesday 11/10/15. They came on Wednesday 11/11/15. They did exactly what I asked for and very very fast. Super professional. Exact price I was quoted. Will use them again and recommend them to anyone.10 out of a 10+ Steve Brooks
Posted: 11/11/2015 • Link to this review
Thank you, Mr. Brooks.
Nolan replaced my torsion spring and opener today. He arrived early and was very professional, friendly and clean with his work. Also they had the best price. I would highly recommend this company to anyone looking for garage door service.
Posted: 11/02/2015 • Link to this review
Thanks so much
Nolan was very professional and replaced the torsion springs on my garage door quickly. The estimate I received over the phone was what I paid. I highly recommend this company to anyone looking for great value and service.
Posted: 11/01/2015 • Link to this review
I recently had a service from Jason's brother's team for two of my garage doors to fix a broken door and a spring. I am very impressed with their service and timely response They are running this family business for long time and it shows in their solutions, which is most economical & effective and most sustainable with great price. So, i would highly recommend them.
Posted: 10/22/2015 • Link to this review
Thank you for the business and kind words.
Moved into my new home this year and wanted to have the garage doors serviced. After reading the reviews for this family owned business I decided to make the call and so glad I did. My call was promptly returned by Jason and we set up a time for Nolan to come out to make sure everything was properly working. (i.e. changed out 1 spring for 2, lubricated, the light at the motor needed to be replaced along with replacing batteries for the remotes). Jason and Nolan are friendly, professional, courteous, and knowledgeable. They provide Excellent Service. I will be using them again to perform yearly checkups. I Highly Recommend Garage Door Services of Alpharetta!!! Thanks Jason & Nolan. Lyn-Cumming
Posted: 9/18/2015 • Link to this review
Lyn, thank you!!!!
Bought a new house and had terrible trouble with the garage doors. Called Garage Door Services and Nolan came out quickly and identified the problem and repaired just as quick! Great service would use again if needed, but would highly recommend!
Posted: 9/11/2015 • Last edited: 9/12/2015 • Link to this review
Garage doors serve a great purpose of keeping some of our most precious things safe from the elements. Anyone who has lived without a garage at some point knows the importance and blessing of having a garage door. But, garage doors can sometimes be...READ MORE »
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Garage doors serve a great purpose of keeping some of our most precious things safe from the elements. Anyone who has lived without a garage at some point knows the importance and blessing of having a garage door. But, garage doors can sometimes be difficult to repair and will often act up, especially in poor weather. Though garage doors are seemingly simple, there are a lot of things that can go...Read more »