Very disappointed in results and will never use again. Does not do a deep cleaning of the carpet and bulky machine does not reach under beds. I could have done a better job renting my own machine. Zero effort for the service man. I justed wasted $$$$ so you don't have too!!
Posted: 7/30/2012 • Last edited: 7/31/2012 • Link to this review
It is unfortunate that the customer did not read the discount coupon that was purchased. It clearly stated that stairs were not included and furniture will be prepared prior to scheduled cleaning. To address the deep cleaning issue... The Oxymagic systems has two dual action brushes that get deep down to the bottom of the fibers. The system is also EPA registered stating it clearly removes up to 97% of all allergens improving the air quality too!
I tried this company because they had a 50% coupon available online and it was an AMAZING deal! 5 rooms for $99! Our experience with the office staff was subpar. The man who came out to clean was on time and was cordial. The cleaning however was not what we are used to...we normally use one of the larger carpet cleaning companies who leave my carpet looking like new! My carpet, after OxiMagic, looks as clean as I can get it using Woolite Carpet cleaning solution. I recommend using this company if you need a carpet cleaning done FAST that will dry in a hurry, but not if you want a deep cleaning. I tried it and I will not use the company again. Hopefully, others will have a better experience than we did.
Posted: 7/20/2012 • Last edited: 7/31/2012 • Link to this review
Lets make this review fair. I will agree to the customer being upset regarding a miscommunication on the phone however, this review was written at 9:21 AM and we were not scheduled to clean her carpets til 11AM.
Had a Groupon Deal for this carpet cleaning. Couldn't be happier with the service or the cleaning. Eric kept me informed about when he would be at my home. He was easy to work with and did a great job on the carpets. I am looking forward to trying other services with this business. Had a lovely experience on the office end booking the appointment too.
Posted: 5/11/2012 • Link to this review
This is the most impressive Carpet Cleaning that I have ever seen and had done in my home!! It is incredible what this product is capable of doing. I have 2 small dogs and they have their fair share of accidents, and the stains were completely gone!! Odor Gone!! 6 months before Oxymagic came to my home, I used another local steam cleaner company and it took 10 hours to dry, stains were still there, and it was very expensive. This one was dry in an hour... Affordable!!!!! I could not believe it!! I will never go anywhere else to have my carpets cleaned!! This is a Blessing and I would highly recommend this company to anyone who wants to get an Awesome product for a Great Price!! They dont add-on an additional charge for this and that, this product does it all without a ton of charges added onto the original price quoted!!!!
Posted: 3/18/2010 • Last edited: 3/26/2010 • Link to this review
The guy doing the work was excellent to deal with. My carpet was really in need of deep cleaning. There was "dirt" still on the carpet when they left. Another well known company came and got my carpets completely clean.
Posted: 1/23/2010 • Link to this review
Customer service is a priority. A Simple phone call to the office and we would have gladly returned to identify and resolve any issues for free. We strive very hard every day to exceed our customers expectations. We understand the value of each customer as our company lives and dies by its referrals. Thank you for the comment regarding the technician. We are really proud of our staff!
I will never go back to the old way to clean my carpets Steam. They did a great Job an they where on time and my carpets were dry in 1hr like they said. Thanks Oxymagic of The Carolinas
Posted: 10/31/2009 • Link to this review
* By Appointment Only