Reviews

  • PC Personal Support, LLC - Decatur, GA -  twhitesel

    Reviews: 1

    Thought PC was Toast
    twhitesel (1 review)
    6/26/2018

    My computer stopped recognizing the Internet even though net access was working. After 2 days (6+ hours) on line with my "Dell Concierge' remote service I was still dead in the water, unable to use the Internet, and additional peripherals stopped working. Dell's solution was to use their mailed recover disks and start anew - with the caveat that I would potentially loose files, and hours of work to restore all programs. They also 'assured' me that this was not a technical/hardware issue. Phil was referred to me by a friend. After discussing his extensive background in actually fixing computers for corporations in a very 'hands on way', I hired him . He offered to come to my home...weekend hours if necessary to see what he could do. He came to my home the next day, late on a Friday afternoon, began work and immediately I could see that he knew how to evalute what could be happening. He was clear in telling what he was trying, his time spent so far, and slowing began to recover and fix each element. While one 'hardware issue surfaced' - a bad Ethernet cable ,, many other technical settings needed adjusting. We did not have to wipe the computer and start from scratch, he saved me hours of personal time and also gave me some very practical tools to help assure better performance going forward. I have canceled my Dell 'Concierge' service and expect to use his services. If you are in Phil's service area consider yourself lucky! He is a knowledgeable pro!

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    Project Details

    Area Tucker, GA

    Cost Less than $250

    Date June 2018

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  • PC Personal Support, LLC - Decatur, GA -  Pfrenzel

    Reviews: 1

    Professional and Expert Computer Support
    Pfrenzel (1 review)
    5/30/2018

    Phil is a very knowledgeable computer expert, and analyzed my problem over the phone. Spent a lot of time explaining my problems and did a fantastic job fixing and updating my computer. I felt comfortable with him in my home and his explanations were presented in layman's terms. Personally, Phil is a gentleman and a scholar. I would highly recommend his services.

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    Project Details

    Area Atlanta, GA

    Cost Less than $250

    Date May 2018

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  • PC Personal Support, LLC - Decatur, GA -  rubes0628jl

    Reviews: 1

    The best!
    rubes0628jl (1 review)
    2/07/2018

    Excellent service, Phil solved our computer fan breakdown in one visit because he was able to install a fan from another computer we had stored in a closet. Saved us money and is so knowledgeable. He made suggestions for optimizing our computer performance and reassured us that our computer health is basically fine. If we had taken this computer in to a shop I'm sure the bill would have been much higher and I know the down time would have been much longer. We called him and he came out and fixed our problem on the same day. His prices are reasonable and he is a very nice man to boot. We plan on calling him for any technical questions we have. He even rescued our hard drive from the old computer, told us where to recycle it, and said he would come out to put that data on our newer computer on another visit. Totally impressed with Phil and would totally trust him too.

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    Project Details

    Area Atlanta, GA

    Cost Less than $250

    Date February 2017

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  • PC Personal Support, LLC - Decatur, GA -  dm1212

    Reviews: 1

    PERFECT!
    dm1212 (1 review)
    10/19/2017

    Excellent. Knowledgeable. Courteous. Phil responded to my home after my new desktop computer crashed due to a power outage, which I use mainly for business; therefore, his quick response was greatly appreciated, and his rate was very reasonable. Phil also suggested ways that I could avoid surges in the future by purchasing an uninterruptible power supply. I will definitely use him in the future and recommend my customers and friends to him.

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    Project Details

    Area Tucker, GA

    Cost Less than $250

    Date October 2017

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  • PC Personal Support, LLC - Decatur, GA -  PinkyB

    Reviews: 1

    Pinky
    PinkyB (1 review)
    7/19/2017

    Had Phil to my home on the 17th. Could not have had a better experience!! Diagnosed and corrected several issues I had. Explained thoroughly what he was doing with each issue. Very patient!! Cost was so reasonable. Made me feel very comfortable in calling him should I have an issue. Plan to have some additional followup in two weeks regarding back up issues. Would recommend him highly. Pinky

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  • PC Personal Support, LLC - Decatur, GA -  PC_user

    Reviews: 1

    Great customer service
    PC_user (1 review)
    7/17/2017

    Phil (owner) has excellent customer service and was able to address all of the problems with my laptop. He completed the job within 24 hours of getting the laptop and then took the time to sit down with me to look through the repaired machine together. His services are very reasonably priced. I couldn't imagine finding a better company to assist with all of my home computer repair needs!

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    Project Details

    Cost Less than $250

    Date July 2017

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  • PC Personal Support, LLC - Decatur, GA -  drandy

    Reviews: 1

    Wonderful Experience!
    drandy (1 review)
    6/20/2017

    I hired Phil to advise me about what to look for in purchasing a new computer and then once purchased, he set it up and transferred everything from the old computer. It was the best money I spent not to have to try to do it myself! His rates are reasonable and his response time is fast. He knew so much more than I did and went above and beyond to help me with my particular situation. Since I work from home, I can't be without a computer for any length of time and he worked with me to find the best window to perform the transfer. I highly recommend Phil for you computer needs!

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    Project Details

    Computer Assistance

    Area Decatur, GA

    Date March 2017

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  • PC Personal Support, LLC - Decatur, GA -  TheBabe1

    Reviews: 2

    Outstanding Computer Help!
    TheBabe1 (2 reviews)
    10/03/2016

    Last week Phil came out to my home and fixed the problem that I had called him for, which was completely beyond my technic capabilities. He was very detailed, but very patient and explained to me everything he was doing. He helped me in so many ways with other issues with my computer. His price was fair, and I would highly, highly recommend him for computer assistance! Great guy!!

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    Project Details

    Area Decatur, GA

    Cost Less than $250

    Date September 2016

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  • PC Personal Support, LLC - Decatur, GA -  radine

    Reviews: 1

    Super Computer Help
    radine (1 review)
    3/22/2016

    I want to add my enthusiastic recommendation of Phil's PC Personal Support, LLC. My desk-top Dell had gone into a coma and would not respond in any way. Phil worked me into his schedule the next day and quickly had the PC cleaned up, explaining what he was doing as he worked. He helped me order needed additional memory, which he will install upon its arrival. He installed clean-up type programs that I needed. His fee was quite reasonable.

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  • PC Personal Support, LLC - Decatur, GA -  temima

    Reviews: 1

    Went beyond my expectations
    temima (1 review)
    3/08/2016

    Phil went beyond the call of duty to help me with my two computer's issues. I never expected such exceptional work and follow through and gave me so much information to keep my computer healthy and virus free. I would never go to anyone else.

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  • PC Personal Support, LLC - Decatur, GA -  Tiger654

    Reviews: 1

    Great help with my computer
    Tiger654 (1 review)
    1/03/2016

    Phil was a great help to me with my desktop computer. He not only fixed the problem but offered quite a bit of helpful information in regard to the general maintenance of the programs and helped me to speed up the processing! I wouldn't hesitate to recommend his services!

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  • PC Personal Support, LLC - Decatur, GA -  Thornwerke

    Reviews: 1

    Quality and value
    Thornwerke (1 review)
    11/01/2015

    Phil, came by to fix a number of PC issues including lost Wi-Fi printer connection under W-10. He showed that rare technical ability to both do the work and explain in layman's terms what he did and how it impacted my PC performance. I can highly recommend him to others.

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  • PC Personal Support, LLC - Decatur, GA -  yehudamoshe

    Reviews: 1

    realy great help and honest
    yehudamoshe (1 review)
    7/17/2015

    I had a few problems, Phil fixed that. He also gave me what to do to keep things running at top performance. He explained and showed and took his time while working efficiently, effectively and honestly. I have great confidence in recommending him.

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  • PC Personal Support, LLC - Decatur, GA -  elaine123

    Reviews: 1

    best in town
    elaine123 (1 review)
    7/08/2015

    Phil is amazing. I can't count the number of problems he solved with my word processing techniques! Definitely "the best in town"!

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  • PC Personal Support, LLC - Decatur, GA -  ShelMo

    Reviews: 1

    Personal Support with a Smile!
    ShelMo (1 review)
    5/26/2015

    Phil was recommended to me by a friend who has used his services and computer advice on a number of occasions. It was easy to set up an appointment with him as he was flexible and respectful of my time. He was prompt and ready to solve my computer issues at our appointed time. He assessed my issues immediately and got my systems running perfectly...I even learned quite a few things along the way. I would definitely call Phil again with a computer problem or even for advice when I get ready to shop for a new system. Phil offers the type of personal service that is difficult to come by these days. Thanks PC Personal Support!

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Business details

Service Area

  • Buckhead
  • Decatur
  • Downtown
  • Druid Hills/Emory
  • East Atlanta
  • Midtown
  • Sandy Springs
  • VA Highland/Morningside

Hardware & Software

  • CD-ROM or DVD Drives
  • CPUs & Motherboards
  • Custom-Built PCs
  • Desktop Computers
  • Floppy Drives
  • Hard Drives
  • Hubs
  • Keyboards
  • Laptops & Notebooks
  • Memory
  • Modems
  • Monitors
  • Multiplexers
  • Parts & Accessories
  • Printers
  • Routers
  • Scanners
  • Servers Or Mainframes
  • Speakers
  • Storage Devices
  • Used Hardware

Network Features

  • Home Computer Networking
  • Intranets
  • Local Area Networks
  • Wireless Networks

Services

  • Certified Techs
  • Cleaning
  • Consulting
  • Custom Computers
  • Data Recovery
  • E-Mail
  • Equipment Pick-Up & Delivery
  • Firewalls
  • General Maintenance & Repair
  • Home Computer Service
  • Imaging & Scanning
  • Installation & Set-Up
  • Internet Access
  • Loaner Provided
  • Maintenance & Repairs
  • On-Site Service
  • Spam Filtering
  • Tech Support
  • Training
  • Upgrades
  • Virus Protection & Security

Operating Systems

  • DOS
  • Microsoft Windows

Kudzu's "Best Of" Winner

PC Personal Support, LLC - Decatur, GA - Best Of 2012 - Kudzu.com PC Personal Support, LLC - Decatur, GA - Best Of 2013 - Kudzu.com PC Personal Support, LLC - Decatur, GA - Best Of 2015 - Kudzu.com PC Personal Support, LLC - Decatur, GA - Best Of 2016 - Kudzu.com

Hours of Operation

  • MON
  • 8:00am
  • 7:00pm
  • TUE
  • 8:00am
  • 7:00pm
  • WED
  • 8:00am
  • 7:00pm
  • THU
  • 8:00am
  • 7:00pm
  • FRI
  • 8:00am
  • 7:00pm
  • SAT
  • 9:00am
  • 3:00pm
  • SUN

* By Appointment Only

Payments Accepted

  • Cash Only
  • Personal Checks

Year Established

2009

Languages Spoken

  • English