I came in to have my son's sweater embroidered with his school's logo. I was directed to the correct counter with a dry tone. When asking the amount of time for the embroidery I was told 5-7 days. I called on the 5th day (FRI) which I was told to come pickup on 6th day(SAT) after 4p.m. Came in on Tuesday for pickup they could not find the sweater. Waited almost 30 mins before leaving. I was told they would give me a call. I had to call them the following day. After being put on hold and calling back again. I asked for the supervisor/store owner. I was told in a ugly tome my sweater was ready. Still did not speak with the manager. I had my reservation's initially although they were under new ownership/management from Optima on Campcreek/Greenbriar. Try to support Black businesses but they don't support you!! Buckhead's service is 10 times much better. Maybe if customers start calling businesses out like Prestige by speaking the truth of their services not provided to consumers,maybe customer service will be better (hopefully in the near future).
Posted: 8/29/2012 • Link to this review
Easy drop off, but no receipt, no acknowledgment that you left a prepaid labeled package with them. Said "we don't give you that" and put my box on the floor near the door. After I left I second guessed my decision to leave it at all. Here's hoping.
Posted: 7/17/2012 • Link to this review
Great location, easy to get in and out of, love the personal service! I use them weekly for shipping and they make it so easy. Great alternative to the slow post office across the street, which could take all day. They have USPS, UPS, FedEx, and DHL shipping and will give you whatever assistance you need to use any of these services. I also take them dry cleaning and alterations when needed. Super good prices and service. Could not be friendlier. Highly recommend!
Posted: 8/04/2011 • Link to this review
I needed to have a special outfit cleaned immediately on really short notice and I had just made it to the cleaners about 5 minutes after it had closed. The owner who was already in his car, re-parked his car and took my dress in and assured me he could have it ready the next night. I came in the next night after work and he had it ready and waiting for me as he had seen my car pull up. It was fantastic.
Posted: 6/19/2009 • Link to this review
I needed my pants hemmed and sleeves shortened for an important Emory business event. Their turnaround time was 1 day and the pants looked great and were pressed exactly like I wanted. The owner is very personable and remembers who you are next time you are in. Wonderful! Also, very convenient for shipping needs around Emory as I have used them a few times.
Posted: 3/22/2009 • Link to this review
The few times I have taken things here, they were done in a timely manner and looked great when I went back. Fast and pleasant. An all around good experience.
Posted: 11/12/2007 • Last edited: 1/02/2008 • Link to this review