Pacific Kitchen & Home inside Best Buy brings you an unbelievable selection of
appliances; from entry-level to luxury and everything in between. You'll get
unparalleled service and exceptionally low prices. Whether you're updating,
replacing or remodeling, our expert staff will help select the right solution
We had purchased a frig at another retailer but had to cancel due to the frig being on continual backorder. So we went to Pacific Sales and Kelly at Pacific matched the sale price from the other retailer and confirmed that the frig was in stock. But on our delivery day, we were told that there wasn't a frig available since it's "first come, first serve." in their delivery systems. Afraid that this frig just didn't exist anywhere, I asked to have someone in management from the store call me. Sergio from Pacific called me and assured me that it did exist and he confirmed the existence with the mfg rep. Sergio would let us know when a new shipment was received by Pacific. Within a few days, Sergio followed up and told us he had found one for us and scheduled us for delivery. We finally have the frig we want at a great price. Thank you Kelly and Sergio.
Posted: 7/22/2011 • Link to this review
Salesman was rude. Seemed uninterested in taking my order and my money. Delivery guy didn't show up in 4 hour window and never called. No one, and I repeat, no one ever answers the phone if you try and call a store. Won't ever spend another dime in Pacific Sales. Not worth the hassle and lousy service.
Posted: 1/16/2009 • Link to this review