I have been a member here for some time. Recently I had my card number changed due to suspected fraud activity. With so many revolving accounts you can never be sure to update every place. Today I went in and they told me the card didn't go through and I let them know the updated info. Everything was fine until I saw the $10 late fee they tacked on without saying anything. When I said that it wasn't acceptable they rudely said there was nothing that could be done. I cancelled my membership on the spot.
Posted: 6/28/2012 • Link to this review