The doctors that work at Papp Clinic (especially in the Pediatrics) are some of the best. I wouldn't trade my pediatrician for anything. That being said, the office procedures could use some work. To the management of Papp clinic's credit they must realize this because they seem to change the procedure every few months. Unfortunately the new procedures are part of what leads to the frustration of the patients. I can't speak about all the office staffs for each doctor. But of the ones I've come in contanct with the service is about typical of other doctor offices in the area. I can't say it's exceptional but I can't say it's poor either. The doctors on the other hand are wonderful. And that is the reason patients continue to use Papp clinic. You can not ask for more careing, patient and understanding doctors. My pediatrician is cautious with diagnosing but agressive in treating once diagnosed which I personally love. He never has one foot out the door like many doctors do. He listens to everything you have to say and treats parents as part of the solution rather than ignorant bystanders. Bottom line is the procedures are lacking and staff are mediocre. But the doctors are the heart of the organization and will keep you coming back.
Posted: 7/20/2008 • Link to this review