We searched for roofers for several months and chose Payne and we are glad we did. Todd said the process would be easy and everthing would be taken care of. He was right! Beto and the boys did a great job. We were thrilled with the job they did. We are glad we chose Payne!
Posted: 1/14/2013 • Link to this review
A couple of years ago, I needed my roof replaced because of a botched installation years before. I knew it would be a big job with lots of wood being replaced. I got 5 quotes. Payne was neither the highest, nor the lowest, but they were the only ones to go into the attic to inspect the wood. The work done was exemplary and the people were all extremely helpfull. I am thrilled even after two years. However, after the October hail storm, they were my first call to replace just a few damaged shingles. They didn't seem too interested in such a small job. A couple of guys did come out for estimates, but reguardless of several phone calls, I was never able to get them to schedule to have the work done. Guess I will have to find someone else. Shame, too.
Posted: 5/24/2011 • Link to this review
One of four bids. Prompt estimate that was given in great detail. Recommended Most appropriate solution for three different roofing types. Started work promptly. Family owned and run business. Installation crew all from one family. Excellent workmanship; team really knows how to install shingles, correct poor drainage on flat roof, and replace underlayment for a concrete tile roof. Customer service is as fine as it gets. Wouldn't hesitate to use again and to recommend.
Posted: 8/12/2010 • Link to this review
Payne was my third estimate. They gave me a number of options and explained each in detail. Using higher quality materials, they still gave me a better price than the other two companies. They arrived on time, moved quietly in the morning as they set up, cleaned up completely before they left in the afternoon and everyone I came in contact with was courteous, knowledgeable and professional. Their work has to be seen to be appreciated. GREAT JOB! Thanks...Paula T.
Posted: 4/20/2010 • Link to this review
Gave us a fair estimate and explained everything to us. Came next day and completed the job right on time without delay. Even reinspected when he came back for payment. Easy to get a hold of, knowledgeable and definitely a job well done.
Posted: 12/15/2009 • Link to this review
I needed an R&R on a 23 yr. old tile roof. I took quotes from 3 companies. After a very detailed inspection, Payne&Sons gave me three options(!!). As I plan to be carried out of that house feet first someday, I chose "Best" and I am not disappointed. I'm sure there are many honest roofers in the Valley, but I'm really glad that I went with these guys. Top notch people and a pleasure to work with. Let It Rain!!
Posted: 12/14/2009 • Link to this review
I got 5 quotes for replacement of my tile roof and they were the best on price and they did not try to hide anything on the quote. When the job was done there were a few minor issues and they took care of them immediately. I was Happy.
Posted: 12/06/2009 • Link to this review
We hired Payne & Sons to R&R our 20 year old tile roof. They were very detailed in the bid process and their price was competitive with other respected roofing companies. Once hired they were efficient and courteous in their execution of the project. They worked with us closely to make certain we were satisfied - going the extra mile to ensure customer value. Also they were very repsonsive to ALL our questions and concerns through emails, phone and in person. For us the end product is two things (1) security in having essentially a new, high quality roof with all our former roof problems solved, with all the latest code upgrades included; and (2) pride in the fit, finish, and curb appeal of our new roof. We would not hesitate to recommend Payne & Sons Contruction to anyone in the market for roof repairs or replacement.
Posted: 11/14/2009 • Link to this review
From our first meeting to the final walk through this company has been nothing but a class act! Friendly, courteous, great workmanship, follow-through and value. We would definitely use Payne & Sons again and recommend them to others.
Posted: 11/08/2009 • Link to this review
I selected Payne after reviewing bids for a new roof and some minor remodeling projects. Presentation was very professional. Payne and Sons did an outstanding job on our roof and their roofing workers were also very professional and polite. We have been so pleased with their follow through and attention to detail. We will use them for future remodeling projects and I would be very happy to recommend them to my friends and collegues.
Posted: 10/30/2009 • Link to this review
We had several bids for a new roof Payne & Sons was in the middle, but their knowledge was above with the rest. And the job they did was outstanding. We also had a new air conditioner installed at the same time and they worked with this company and came out and did the job as promised. We will recommend them to others.
Posted: 10/30/2009 • Link to this review
I first used Payne and Sons for an emergency repair on a rental property. I was so impressed by their professionalism, work, cost, and overall value that I contacted them (and only them) when I needed roofing repairs to my residence. We are now planning some remodeling and will make my initial call to Payne and Sons Construction.
Posted: 10/21/2009 • Link to this review
Great Service from start to finish. The Project manager did what he said he would do with no stress to us as homeowners. The work crew were efficient and cleaned up everyday. The installed deck material on upstairs patio is the envy of my neighbors. I will highly recommend Payne & Sons to anyone looking for a roofing contractor. Note: they also do more than roofing. Look at their website www.paynesons.com
Posted: 10/16/2009 • Link to this review
Payne and Sons did an excellent job from start to finish. They explained everything thoroughly and answered all of our questions, worked around our schedule, and completed on time. We would highly recommend them.
Posted: 10/14/2009 • Link to this review
We were very satisfied with the high level of professionalism and quality, from the initial estimate to the final cleanup and everything in between. We would not hesitate to recommend to anyone and will definitely be calling back for other work on the house. Thanks very much!
Posted: 10/09/2009 • Link to this review
Licensed, Bonded, Insured
ROC138549 & ROC194202
Certified with GAF, Owens-Corning, Versico & Polyglass. Members of the BBB & ARCA. See Attachments for more info.
* By Appointment Only
* 24-Hour Service Available