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Used this company for a large installation over 10G a few years ago. Then set up annual maintenance schedule with them, came 2x year. Now I have had to replace part of the unit because in all the years they came to service unit they never serviced the humidity portion. Out of pocket another 1500.00 and the answer I got was that we are out of warranty. Used a competitor this time and will never use or recommend this company.
Posted: 10/24/2013 • Link to this review
Service call staff was an excellent diagnostic specialists and explicit in explaining what they found and recommend. Followup by Specialists staff to review his findings lent assurance this company wants to get it right the first time. The Installation crew were extremely polite and careful with our home and property and the quality of their work was reviewed to insure customer satisfaction. We could not have asked for better service and workmanship.
Posted: 6/29/2009 • Last edited: 5/23/2013 • Link to this review
I have a service contract with them and they will come twice a year. They call me when it's time for the service, so I don't even have to remember when to do it. Just recently had a new Lennox furnace and A/C put in at a reasonable price. The installation went quickly and I'm totally satisfied.
Posted: 5/23/2008 • Last edited: 5/23/2013 • Link to this review