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I recently moved to Atlanta and needed to have some insulation work done in the crawl space. Jason Peavey showed up as scheduled and provided a competitive quote to do the job. I was very impressed with Jason's professionalism and knowledge which put me at ease. The Technician assigned to do the work the following week showed up on time and did a awesome job. A few weeks later I had a emergency A/C issue caused by some contractors doing work on my home. I called Peavey and they had someone out right away to fix the problem. Jason and Joseph Peavey were very nice and sympathetic to the fact that I had just moved in and already having problems. I will defiantly use this company again and have no problem recommending them to friends and neighbors.
Posted: 7/16/2013 • Link to this review
Found Peavey A/C online along with many other 4/5 star contractors. Called them to service the two older systems in my townhome. The experience was superb - Joe arrived promptly as promised. Was particularly thorough in checking out and servicing both units - did multiple tests, cleaned and explained his work in a way far beyond anything I'd experienced from previous vendors. He was attentive to details, courteous, pleasant both in his service and explanations about potential options going forward for these older units. Truly pleasurable, educational experience. Thanks Joe! Bob Hayes
Posted: 6/05/2013 • Link to this review
Freddie from Peavey came out to my home and provided maintenance and service on my AC unit. He was very professional and thorough and the AC has never run this well! I would highly recommend them.
Posted: 6/05/2013 • Link to this review
As a single, professional women, I do a lot of research on any company that I bring into my home to quote a project. I needed an ENTIRE system overhaul. They listened to my goals, evaluated my home extensively, and helped me maximize my budget. They also consulted me on projects I could do to improve home energy efficiency. Peavey is how business should be in that they are honest, reliable, educated on their trade and take pride in what they do. All aspects of my project were nearly flawless and the one small glitch, they resolved to my satisfaction. It's realistic to expect in major home projects that things don't always go perfecty, but you need someone that takes care of YOU and takes proper recourse. I didn't feel like the DOLLAR was their priority, but instead my comfort and satisfaction. I recommend Peavey A/C and Heating wholeheartedly and would absolutely use them again.
Posted: 4/16/2013 • Link to this review
We got a living social deal for a yearly service agreement and have been very pleased. We also wound up needing to replace our air conditioning unit and had a great experience with that as well. Great service, great value, great work - people that really care about their customers. I recommend them to everyone!
Posted: 12/30/2012 • Link to this review
Thank you for the repeat business. -Jason Peavey
What they said they would do, they did in a timely, professional manner. There were recommendations, but not the pressure to spend more money, Joe, job well done!
Posted: 12/24/2012 • Link to this review
Time is one of the most precious things we have so we try our best not to waste yours! Thank you for your business. Jason Peavey
Peavey A/C & Heating is an excellent company. In September we opted to have them put in new heating/air conditioning units along with revamping the duct work. We chose their company because of all the excellent reviews online and they lived up to our expectations. The guys were all very knowledgeable, professional and courteous. We were given several options and each one was explained in detail so that we could choose which option was the best for us. They took their time with the installation of the units and duct work and made sure everything was working properly before leaving. We have noticed a difference in our electric bill already and are extremely happy with the way the house is heating/cooling now. We would highly recommend Peavey A/C & Heating. Thank you so much guys for a job well done. It is so hard to find a company that truly goes the extra step to show that they care about their customers and how the job is done but Peavey is definitely one of those companies that do care.
Posted: 12/09/2012 • Link to this review
Thank you so much for the feedback! We greatly appreciate the opportunity and your business. Happy Holidays to you and your loved ones. Jason Peavey Peavey AC & Heating
Originally bought voucher for AC check-up. I was not home when they came, but I did have someone waiting for them. The technician checked the furnace and did nothing with the AC. After then calling Peavey, I was told it says "RIGHT ON THE VOUCHER" that one AC tune-up and one heating tune-up are included, but that it is too cold for them to do that AC check-up today (67F). The voucher says NOTHING like this! I was then told they would contact me later in the spring to do the AC checkup. I am doubtful, but will certainly correct this review if I am wrong and they actually come out to do the check. Additionally, the person answering the phone needs to learn some common courtesy, especially since he was talking to a (former) customer. In a nutshell, I would avoid these folks if I were you! The voucher I downloaded from the net has NOTHING ON IT about the seasonal checks. Also, the response indicates that Peavey called. When? I carry the cell phone with me at all times, yet there is no indication of any call from Peavey. I stand by my original comment: AVOID THESE FOLKS!
Posted: 11/12/2012 • Last edited: 3/27/2013 • Link to this review
I just called "bear971" about this review with no response. The voucher labeled "50% off 1 year HVAC contract" does include two precision tune ups: one heating and one cooling. It does say on the voucher that we perform the tune ups during each season. During the november months we run heating inspections and typically do not run the cooling inspections. We run the heating inspection as the cold weather is approaching to ensure the system is working properly. This morning when we were at the customers home it was under 65 degrees. The reason why we don't perform AC tune ups if it is under 65 degrees is to ensure our clients can get the full investment for their money. Regardless, we apologize about the mis communication that we were coming to perform the heating inspection and not the cooling. I will have a meeting with our team to ensure we are reminding our clients that we perform the heating inspection during winter months and the cooling during the summer months. Please contact me directly on my cell phone if you would like and we can get someone out to perform an AC inspection during a warmer afternoon like today. Jason Peavey 678-777-5643 **Update. We did call "bear971" on his home number not his cell phone and also sent an email. We have 100% guarantee so if you would like we can refund you for your deal even though we performed the heating precision tune up. I called him on his other number without an answer. I understand we could have better communicated we were coming out to do the heating inspection but do not feel we deserve a one star review for the miscommunication. Either way we appreciate the feedback and will do bette in the future.
Last summer both my heat and air collapsed just before going back to work.(I'm a teacher.) I had to have EVERYTHING replaced. Peavey was fast, courteous, and professional!! AND this year both my budget billings have dropped to less than half of what they were! They also maintain my system like clockwork. I love them!! Donna J.
Posted: 11/09/2012 • Link to this review
What great energy savings! Thank you for your business. Jason Peavey
Technician did extremely thorough servicing of furnace. He performed quality work and noted a few problems. He made recommendations, but was not pushy. We agreed to some of his suggestions and work was performed promptly the next day. I highly recommend the company.
Posted: 11/09/2012 • Link to this review
Thank you for the feedback. -Jason Peavey co owner of Peavey AC & Heating
Jason, David, Joe and all the staff did a great job making sure that my new system and installation was done both according to my needs and my specifications. I did a comprehensive remodel on my home and worked with many vendors and contractors- Peavey was by far the best. I only regret that the professionalism, courtesy and sincerity that I received from Peavey HVAC was not provided by any of my other contractors.
Posted: 11/06/2012 • Link to this review
We appreciate your business. Thank you - Jason Peavey/ Peavey AC & Heating
I've done business with this company for the last couple of years. The business includes new systyem(s)for HVAC in my house. I've never had more confidence in a company I've done business with. They are organized, professional, knowledgeable and affordable. I found them by accident (online research) when my previous company was "on vacation and my air went out in August." I love these guys !
Posted: 11/05/2012 • Link to this review
Thanks for your repeat business GaryB!
These guys are amazing. We have been in a bind more than once and they have always been there within a few hours, even on a Friday afternoon. All of their techs are friendly, knowledgeable and respectful. This kind of customer service is refreshing.
Posted: 11/01/2012 • Link to this review
My AC went out and I was referred to Peavey HVAC. I made the call and they had someone out right away to diagnose the problem. Andy measured the house, did a survey and discussed our needs for the system. We chose to replace the system vs. continued repairs and then the installation team took care of the rest. They were very careful and neat in the house [put down drop cloths over the floors and wore booties to protect the carpet] and were a joy to have around. Then a few days after our install David came by to do a quality control check and to do any tweaking that might need to be done after our initial set up. That was a very nice touch and one I have not seen in other home repairs. Everyone we have come into contact with at Peavey has been very professional and so nice to work with. I would not hesitate to recommend this team of professionals to any of my neighbors and friends. Thank you PV!
Posted: 8/24/2012 • Link to this review
RLayne, Thank you so much for the feedback. Our goal is to over satisfy every client so it brings me great joy to know we are doing a good job. -Jason Peavey Peavey A/C & Heating
When my 15 y.o. condensing unit bit the dust last May and after getting several quotes from competing contractors, a friend suggested that I give Peavey a call. I'm a mechanical engineer and have a background in commercial HVAC systems design - which I don't tell contractors at first...just to see if they'll try to feed me a line of BS. I feel that Peavey's staff - their salesman, their installers and the owner (David - who did a follow-up quality inspection visit after the install was complete) are very professional, knowledgeable and truly committed to service and customer satisfaction. They seem to understand that there are hundreds of HVAC contractors out there (some good and a lot of bad ones) and that their service and competitiveness in the market are what is going to set them apart. Peavey will be my go-to contractor for all things HVAC and I strongly recommend them to all.
Posted: 8/21/2012 • Link to this review
Thank you for taking time to share your experience. As BPI certified analyst, we do using building science to ensure you get the safest, most comfortable & energy efficient system. Although we are the most thorough, we feel (and creditable sources like energystar.gov and consumer reports) what we do should be the norm and not the exception. We are glad that you see the value and remember to tell anyone that you refer to tell us so we can send you the referral fee. -Jason Peavey - Peavey A/C & Heating