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Great experience with Sales AND install. Incredible difference from our old windows! The Pella Impervia line is a HUGE upgrade from our ten year old builder grade wood windows; the new windows are quieter, shield us from the sun MUCH better, and all drafts were eliminated due to the high quality install. Operation is super smooth and they are so beautiful!
Posted: 10/04/2013 • Link to this review
Sales and Installation crews were very professional, reliable, on time, good creative suggestions. We researched a lot of door/window companies in Atlanta and in the end feel we made the best choice, The installation crews were knowledgable and were really geat! Overall we had a positive experience with Pella and would highly recommend!
Posted: 6/09/2013 • Link to this review
Pella's sales rep arrived on time, understood exactly what he was talking about, did not try to sell us anything we did not need and delivered exactly as promised. The installers were neat, on time and professional. We are extremely satisfied. We would not hesitate to buy from them again. The Hewitts
Posted: 5/20/2013 • Link to this review
We had Pella windows installed in our renovation project 10 years ago and have really enjoyed them (architectural series). So, when it came time to replace the non-Pella french doors in the older part of our home, we did not hesitate to look to Pella. First of all the quality of the door is evident just from looking at it. It gets a big "wow" when people walk into our kitchen now. The hardware is top quality and the mechanisms work very smoothly. The workmen who installed our door did a fabulous job - they really do go above and beyond - my deck was cleaner after they left than before they arrived! Very happy with the product, the sales team and the installation crew. You can't go wrong with Pella!
Posted: 5/15/2013 • Link to this review
I replaced a single door with a beautiful wood slider. After getting pricing from contractors, I called Pella. I've always loved their doors and windows, but didn't think I could afford them. They were great- and were able to give me a price for the door and installation that came close to the contractor- but so much better quality! They will be my first and only call when I replace these old wood windows. My den has been transformed. I love it every time I look at it.
Posted: 5/11/2013 • Link to this review
Pella's sales rep arrived on time, understood exactly what he was talking about, did not try to sell me anything I did not need and delivered exactly as promised. The installers were neat, on time, and professional. I am very satisfied. I would not hesitate to buy from them again. Larry Smith, Atlanta, GA
Posted: 5/09/2013 • Link to this review
Pella SouthEast put new windows in the whole house, incl 4 sliding doors, and custom sized windows. (Jody was the lead installer.) While there were a few hiccups, it all worked out. They were conscientious and truly seemed to want us to be happy with the work, not just satisfied. We had many estimates, and are glad we went with Pella.
Posted: 12/21/2009 • Last edited: 3/06/2013 • Link to this review
I agonized over spending money to replace the 5 sliding glass doors in our sunroom -- it was going to cost what is a fortune to us. I shopped around for at least a year. Pella provided information, but didn't pressure us at all and, in the end, their price was truly in-line with lesser-quality doors. Thanks to their patience and excellent installation, we now have a room that we can use year-round (instead of just when it's warm outside). Best investment I've made, on the house. We'll go back to them when we're ready to do our windows, too.
Posted: 12/01/2007 • Last edited: 3/06/2013 • Link to this review
Although you may pay a little more, these windows and doors provide exceptional insulation, fantastic features and professional installation. I don't use anything else.
Posted: 11/07/2007 • Last edited: 3/06/2013 • Link to this review
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